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CRM Marketing Specialist

CirrusMD, Denver, Colorado, United States, 80285

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About CirrusMD

CirrusMD is redefining virtual care by delivering a Physician‑first Care & Guidance solution that meets patients at their moment of need. Our text‑based (or web) app connects patients with licensed physicians in under a minute, allowing them to engage in care at their own pace and convenience. Available 24/7/365, CirrusMD’s integrated care spans multiple specialties—from acute and chronic care to behavioral health. Our platform serves 10 million users across all 50 states and is offered exclusively through employers and health plans. Learn more at cirrusmd.com.

About The Role We’re hiring a CRM Marketing Specialist to support and eventually own the execution of email, SMS, push, and in‑app lifecycle communications. Our Member Engagement team drives utilization and engagement across user populations, and this role will help build and deploy campaigns with quality, accuracy, speed, and impact.

This position is ideal for someone early in their CRM career who enjoys hands‑on campaign execution, working within marketing automation platforms, organizing assets, and improving workflow efficiency. Over time, this role will expand to include owning recurring send cycles, maintaining template systems, supporting reporting and optimization, and helping scale lifecycle operations.

Key Responsibilities

Build and QA email, SMS, push, and in‑app campaigns in Braze

Prepare assets including copy, imagery, URLs, UTM parameters, and content blocks

Schedule and deploy approved campaigns across segmented audiences

Maintain compliance standards including STOP rules, opt‑out language, quiet hours

Support recurring monthly sends and ad‑hoc initiatives

Clone and adapt campaigns for new lines of business or registration states

Maintain templates, reusable components, and version history

Run internal test sends, manage QA checklists, and ensure accuracy prior to launch

Manage file/naming systems, folder structure, and content organization

Assist in segmentation logic and subscription group management

Learn and support basic Braze Canvas updates (paths, filters, delays)

Help maintain logic documentation for common journeys

Pull monthly metrics (open rate, CTR, conversions, engagement trends)

Build lightweight dashboards or reporting summaries for internal review

Support A/B tests and document results (subject line, CTA placement, design variants)

Identify insights to inform future optimization opportunities

Document repeatable workflows, naming rules, SOPs, and campaign checklists

Contribute to a reusable content block library to speed campaign production

Maintain send calendars, deadlines, and asset intake workflows

Support continuous efficiency improvements within lifecycle execution

Requirements

1.5–4 years of experience in marketing, CRM, or digital execution roles

Experience with Braze or similar ESP (Iterable, Klaviyo, HubSpot, SFMC acceptable)

Highly detail‑oriented with strong QA accuracy and organizational skills

Comfortable in a remote environment with clear written communication

Curious, quick learner who enjoys lifecycle execution and wants to grow technically

Benefits

Competitive base salary range of $55,000‑$70,000, dependent on experience and education

Stock options

Company‑funded and deeply subsidized benefits for employees and their families, starting on day 1

Unlimited PTO/vacation program

401(K) with matching

Paid parental leave

Remote‑friendly work environment

Opportunities for growth and professional development

A collaborative and diverse culture with regular social events

Free, unlimited access to our chat‑based platform

Important Notice To Recruiters & Placement Agencies If you are a recruiter or placement agency, please do not submit résumés to CirrusMD employees or email addresses without prior agreement with Human Resources. Any unsolicited résumés will be considered the property of CirrusMD, and we will not be liable for placement fees.

Equal‑Opportunity Employer Statement CirrusMD is an equal‑opportunity employer that values diversity and inclusion. We strive to create a workplace that celebrates varied perspectives and backgrounds, including race, ethnicity, social background, religion, gender, age, disability, sexual orientation, veteran status, and national origin.

Join CirrusMD CirrusMD is an equal‑opportunity employer that values diversity and inclusion. If you’re ready to make a meaningful impact where your work matters, consider joining CirrusMD!

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