A leading digital product consultancy is looking for a Director, Amazon Connect in Columbus, OH. This role includes building and leading the CCaaS practice focused on Amazon Connect. The ideal candidate will have a strong background in contact center technology, exceptional leadership skills, and a track record of driving client satisfaction. Responsibilities include managing P&L, establishing strategic partnerships with AWS, and leading innovative implementations. Compensation includes a base salary of $132,000 – $165,000 and additional benefits such as healthcare and retirement plans.
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