Veterinary Customer Service Representative, FVRC
Ethos Veterinary Health, Estero, Florida, United States, 33928
Part-time Customer Service Representative
The Florida Veterinary Referral Center (FVRC) is growing and hiring a Part-time Customer Service Representative to join our fast-paced specialty and emergency hospital. If you thrive in a collaborative environment and take pride in exceptional client communication, we'd love to meet you! Why You'll Love Working at FVRC
Starting at $18/hour, based on experience Part-time, evenings and weekends Shift differentials for weekends No overnight CSR shifts Multiple weekday and weekend schedule options Supportive, team-oriented culture with room to grow in veterinary medicine About Us
FVRC is a busy specialty and emergency hospital committed to delivering outstanding patient care while supporting pet owners every step of the way. As our hospital continues to expand, we're growing our CSR team to better serve our communityand invest in those looking to level up their careers in vet med. What You'll Do
Serve as the first point of contact for clients, setting the tone for exceptional care Manage a high-volume, multi-line phone system Communicate closely with medical staff to ensure seamless client experiences Accurately document client and patient information in medical records Process payments, refunds, and cash handling Maintain accuracy and professionalism in a fast-paced environment Uphold FVRC's core values, standards of care, and mission What We're Looking For
12 years of experience in a veterinary specialty, emergency, or high-volume practice Excellent verbal and written communication skills Strong organization and attention to detail Comfortable using technology and learning new systems Ability to problem-solve and adapt quickly A team-first mindset and commitment to exceptional client service Benefits & Perks
401(k) with company match Medical, dental, and vision insurance Generous PTO Employee Assistance Program FSA and life insurance Employee discounts Professional development support Referral program And more! Learn more: www.flvrc.com NVA Compassion-First is now Ethos Veterinary Health. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulations.
The Florida Veterinary Referral Center (FVRC) is growing and hiring a Part-time Customer Service Representative to join our fast-paced specialty and emergency hospital. If you thrive in a collaborative environment and take pride in exceptional client communication, we'd love to meet you! Why You'll Love Working at FVRC
Starting at $18/hour, based on experience Part-time, evenings and weekends Shift differentials for weekends No overnight CSR shifts Multiple weekday and weekend schedule options Supportive, team-oriented culture with room to grow in veterinary medicine About Us
FVRC is a busy specialty and emergency hospital committed to delivering outstanding patient care while supporting pet owners every step of the way. As our hospital continues to expand, we're growing our CSR team to better serve our communityand invest in those looking to level up their careers in vet med. What You'll Do
Serve as the first point of contact for clients, setting the tone for exceptional care Manage a high-volume, multi-line phone system Communicate closely with medical staff to ensure seamless client experiences Accurately document client and patient information in medical records Process payments, refunds, and cash handling Maintain accuracy and professionalism in a fast-paced environment Uphold FVRC's core values, standards of care, and mission What We're Looking For
12 years of experience in a veterinary specialty, emergency, or high-volume practice Excellent verbal and written communication skills Strong organization and attention to detail Comfortable using technology and learning new systems Ability to problem-solve and adapt quickly A team-first mindset and commitment to exceptional client service Benefits & Perks
401(k) with company match Medical, dental, and vision insurance Generous PTO Employee Assistance Program FSA and life insurance Employee discounts Professional development support Referral program And more! Learn more: www.flvrc.com NVA Compassion-First is now Ethos Veterinary Health. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulations.