Director, Digital Health Solutions
Scorpion Therapeutics, San Francisco, California, United States, 94199
Role Summary
We are seeking a Director, Digital Health Solutions to design and execute a strategy that transforms patient awareness, access, and adherence through frictionless digital experiences. This is a high-impact, enterprise-wide role requiring strategic leadership, cross-functional collaboration, and the ability to influence at all levels. Responsibilities
Strategy & Vision:
Define and own a digital solutions roadmap targeting friction points across the patient journey—from awareness and diagnosis to treatment and adherence. Align solutions with brand imperatives to drive market growth, awareness, and adherence. Shape and communicate how the organization embeds AI across our digital ecosystem to deliver actionable insights and personalized customer experiences. Innovation & Implementation:
Lead breakthrough digital health initiatives that improve outcomes and experiences while ensuring compliance with regulatory and data integrity standards. Scope and prioritize use cases for coverage, reimbursement, and digital access for HCPs and patients. Translate business needs into clear requirements and partner with internal teams and external vendors for execution. Enterprise CX Leadership:
Champion enterprise-wide CX transformation, including Voice of Customer (VoC) programs, journey mapping, and CX measurement frameworks. Collaborate with Brand, Digital Strategists, Market Access, Digital Ops, IT, Legal, Compliance, and third-party partners to develop SOPs, rollout strategies, and technical roadmaps. HealthTech Leadership:
Drive adoption of emerging health technologies and AI-powered platforms that enhance patient engagement, telehealth capabilities, and personalized care. Evaluate and integrate innovative tools (e.g., remote monitoring, AI-driven decision support) to improve outcomes. Influence & Governance:
Secure leadership buy-in for innovative, first-of-its-kind digital initiatives. Lead without direct authority across Commercial, Medical, Market Access, IT, Legal, and Regulatory teams to ensure alignment and delivery. Advocate for the customer and patient, helping business partners understand user problems, needs, and opportunities for new digital solutions and AI-driven interactions. Qualifications
Required:
Basic Qualifications: High School Degree and 16 years of experience; OR Associate's degree and 14 years of experience; OR Bachelor's Degree and 12 years of experience; OR Master's Degree and 10 years of experience; OR PhD and 8 years of experience. Preferred:
8–10 years in pharma/biotech/life sciences; minimum 8 years in Market Access or related functions. Deep knowledge of coverage, reimbursement, trade operations, pricing, and drug distribution pathways. Familiarity with CX metrics (CES, CSAT, NPS) and processes (journey mapping, VoC programs). Proven experience in health tech, digital solutions, and mobile experiences; ability to write clear business requirements. Executive-level leadership presence with strong influencing, communication, and negotiation skills. Strategic and analytical thinking; ability to synthesize data and make actionable recommendations. Deep understanding of FDA regulations and US pharma marketing compliance. Skills
Strategic planning and roadmapping Cross-functional leadership and stakeholder influence AI strategy and digital health technology evaluation Regulatory and compliance awareness in pharma Customer experience management and VoC programs Data-driven decision making and analytics Education
Highest relevant degree (Bachelor's, Master's, or PhD) as required by role level; inclusive of certifications in related fields as applicable.
#J-18808-Ljbffr
We are seeking a Director, Digital Health Solutions to design and execute a strategy that transforms patient awareness, access, and adherence through frictionless digital experiences. This is a high-impact, enterprise-wide role requiring strategic leadership, cross-functional collaboration, and the ability to influence at all levels. Responsibilities
Strategy & Vision:
Define and own a digital solutions roadmap targeting friction points across the patient journey—from awareness and diagnosis to treatment and adherence. Align solutions with brand imperatives to drive market growth, awareness, and adherence. Shape and communicate how the organization embeds AI across our digital ecosystem to deliver actionable insights and personalized customer experiences. Innovation & Implementation:
Lead breakthrough digital health initiatives that improve outcomes and experiences while ensuring compliance with regulatory and data integrity standards. Scope and prioritize use cases for coverage, reimbursement, and digital access for HCPs and patients. Translate business needs into clear requirements and partner with internal teams and external vendors for execution. Enterprise CX Leadership:
Champion enterprise-wide CX transformation, including Voice of Customer (VoC) programs, journey mapping, and CX measurement frameworks. Collaborate with Brand, Digital Strategists, Market Access, Digital Ops, IT, Legal, Compliance, and third-party partners to develop SOPs, rollout strategies, and technical roadmaps. HealthTech Leadership:
Drive adoption of emerging health technologies and AI-powered platforms that enhance patient engagement, telehealth capabilities, and personalized care. Evaluate and integrate innovative tools (e.g., remote monitoring, AI-driven decision support) to improve outcomes. Influence & Governance:
Secure leadership buy-in for innovative, first-of-its-kind digital initiatives. Lead without direct authority across Commercial, Medical, Market Access, IT, Legal, and Regulatory teams to ensure alignment and delivery. Advocate for the customer and patient, helping business partners understand user problems, needs, and opportunities for new digital solutions and AI-driven interactions. Qualifications
Required:
Basic Qualifications: High School Degree and 16 years of experience; OR Associate's degree and 14 years of experience; OR Bachelor's Degree and 12 years of experience; OR Master's Degree and 10 years of experience; OR PhD and 8 years of experience. Preferred:
8–10 years in pharma/biotech/life sciences; minimum 8 years in Market Access or related functions. Deep knowledge of coverage, reimbursement, trade operations, pricing, and drug distribution pathways. Familiarity with CX metrics (CES, CSAT, NPS) and processes (journey mapping, VoC programs). Proven experience in health tech, digital solutions, and mobile experiences; ability to write clear business requirements. Executive-level leadership presence with strong influencing, communication, and negotiation skills. Strategic and analytical thinking; ability to synthesize data and make actionable recommendations. Deep understanding of FDA regulations and US pharma marketing compliance. Skills
Strategic planning and roadmapping Cross-functional leadership and stakeholder influence AI strategy and digital health technology evaluation Regulatory and compliance awareness in pharma Customer experience management and VoC programs Data-driven decision making and analytics Education
Highest relevant degree (Bachelor's, Master's, or PhD) as required by role level; inclusive of certifications in related fields as applicable.
#J-18808-Ljbffr