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Lifecycle Marketing Associate

hello82, Los Angeles, California, United States, 90079

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Since 2019, hello82 is a platform deeply rooted in the vibrant world of K-pop. We specialize in creating connections between fans and their favorite K-pop artists through a fusion of innovative marketing strategies, immersive music distribution, and providing unparalleled experiences that resonate with fans worldwide. As an independent music label and distribution arm, hello82 is rapidly expanding alongside the ever-growing community of K-pop fanbases. Some of our artists include: ATEEZ, P1Harmony, xikers, THE BOYZ, STAYC, and ONEUS.

About the role Position

: Associate, Lifecycle Marketing

Work Hours

: M-F 9:30AM to 6:30PM

This role supports hello82’s lifecycle marketing efforts across email, SMS, and push notifications. You will help execute campaigns that engage fans, drive conversions, and strengthen long‑term customer relationships with global audiences. This is a creative and execution‑focused role for someone with initiative who combines strong writing, visual instincts, and marketing curiosity.

Key Responsibilities

Build and deploy email, SMS, and push campaigns across lifecycle and promotional use cases

Write clear, engaging copy aligned with hello82’s brand voice and fandom culture

Design campaign creatives using design tools like Canva, Figma, or Photoshop

Support campaign QA, scheduling, segmentation, and automation

Adapt messaging for different channels and audiences

Assist with the development and maintenance of lifecycle flows (e.g., welcome, abandoned cart, post‑purchase, re‑engagement)

Support segmentation strategies based on behavior, purchase history, and fan engagement

Support A/B testing and campaign optimization initiatives

Partner with commerce, creative, and operations teams on product launches and campaigns

Align messaging with merchandising priorities and release timelines

Maintain campaign calendars, trackers, and documentation

Identify opportunities to improve campaign workflows, templates, and QA processes

Contribute ideas to enhance fan engagement and conversion

Manage multiple campaigns and deadlines simultaneously

Adapt quickly to shifting priorities and fast‑moving release schedules

Qualifications

1‑2 years of experience in lifecycle marketing, CRM, digital marketing, content, or a related field

Strong writing and storytelling skills

Visual design skills using Figma, Canva, or Photoshop

Familiarity with email and messaging platforms (e.g., Braze, Omnisend, Klaviyo, Iterable, or similar)

High attention to detail and organizational skills

Ability to balance creative execution with analytical thinking

Strong communication skills and collaborative mindset

Comfortable working in fast‑paced environments

Nice to Have

Ownership of segmentation, personalization, or automation from 0‑1

Understanding of customer journeys in e‑commerce

Familiarity with Shopify or e‑commerce workflows

Experience in music, entertainment, or consumer products

The pay range for this role is:

50,000 - 60,000 USD per year (Los Angeles)

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