
Enterprise CSM, DACH – German Fluent, ROI & Adoption
Menlo Ventures, New Bremen, Ohio, United States
A leading tech investment firm is seeking a passionate Customer Success Manager to ensure customer satisfaction and retention. You'll be the main point of contact for customers, guiding them in using the platform effectively to enhance their success. The ideal candidate has at least 2 years in a CSM role, is fluent in English and German, and possesses strong analytical skills. This role involves nurturing relationships, understanding customer needs, and driving product adoption while measuring success through clear metrics.
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