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UX/UI Designer & Researcher

Manpower Group Inc., Washington, District of Columbia, us, 20022

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Position:

UX/UI Designer and Researcher

Location:

Washington, DC (metro accessible)

Duration:

5 month plus contract

Hybrid: 3

days/week onsite

About the Role:

We are seeking a seasoned

UX/UI Designer

and Researcher

to lead a focused user research initiative supporting the modernization of two key HR systems. This role is central to gathering early user feedback through structured focus groups and translating insights into actionable recommendations for system design and experience improvements.

Key Responsibilities:

Research Planning & Design

Define clear learning goals and research objectives aligned with project outcomes.

Develop session scripts, discussion guides, and in-session polling activities.

Coordinate logistics for focus groups.

Moderation & Data Collection

Lead and moderate all focus group sessions using Microsoft Teams.

Ensure sessions are recorded and leverage Client's AI tools for transcription and data collation.

Apply best practices in qualitative research to elicit meaningful insights.

Analysis & Reporting

Synthesize findings across all sessions into structured reports for each HR system.

Prepare an executive summary and presentation tailored for senior management.

Highlight user pain points, opportunities for improvement, and design recommendations.

Required Qualifications:

Proven experience conducting

UX/UI research

and design

in enterprise or institutional settings.

Strong

moderation and interview skills

, with the ability to guide conversations and probe effectively.

Expertise in

focus group facilitation

, qualitative data analysis, and reporting.

Familiarity with

remote research tools

(e.g., Microsoft Teams, Miro, Dovetail, etc.).

Experience working with

AI-assisted data collation

tools is a plus.

Excellent communication and presentation skills, especially in delivering insights to non-design stakeholders.

Core Competencies:

Empathy & User-Centered Thinking

- Ability to understand diverse user needs and translate them into actionable insights.

Analytical Rigor

- Skilled in identifying patterns, themes, and implications from qualitative data.

Stakeholder Engagement

- Comfortable interacting with cross-functional teams and presenting to leadership.

Attention to Detail

- High standards for documentation, reporting, and deliverable quality.

Time Management

- Ability to deliver all research activities within a tight 5-week timeline.

Deliverables:

Research plan and session materials

Moderated focus group sessions (recorded)

Collated and analyzed data

Two system-specific reports

Executive summary and presentation deck

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.