Technical Trainer / Technical Writer / IT Trainer / Child Support
InstantServe LLC, Durham, North Carolina, United States, 27703
Job Role: Technical Trainer - Child Support
Location: Durham NC (Hybrid - approximately 2-3 days per month onsite on State premises)
Duration: 12+ Months
Pay rate: $30-32/hr on W2 all-inclusive
Important Note: Statewide travel up to 30% of the time is required in the performance of the work for this position. Travel may include some evenings and weekend days.
Must have over 4 years of expertise with below skill set:
Experience in curriculum design and developing training materials for adult learners
Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs.
Experience evaluating student progress and making recommendations for continued training participation curriculum and .
Experienceproviding feedback on learning providing feedback on learning curriculum and methodology to assure program relevance and user comprehension.
Experience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration.
Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed.
Experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective.
Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint)
Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML
Experience in designing and delivering computer-based training instructional design, with learning program design systems.
Experience in software that may include Adobe FrameMaker, Adobe Captivate, Camtasia, Photoshop, Adobe , Visio or other training applications.
Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content.
Experience developing interactive media presentations that enhance the online educational experience
Experience leading training sessions in a variety of formats that may include in person, virtual and/or webinar.
Highly Desired:
Research and evaluate the NC FAST case management software in order to translate the software functionality into effective learning materials.
Ability to assist with basic application software and hardware support
Must have strong understanding of internet concepts and web technology
Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives.
Knowledge of and experience with NC FAST and the Medicaid Program in NC
For more details please email Mike.w@iserveworld.com
Location: Durham NC (Hybrid - approximately 2-3 days per month onsite on State premises)
Duration: 12+ Months
Pay rate: $30-32/hr on W2 all-inclusive
Important Note: Statewide travel up to 30% of the time is required in the performance of the work for this position. Travel may include some evenings and weekend days.
Must have over 4 years of expertise with below skill set:
Experience in curriculum design and developing training materials for adult learners
Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs.
Experience evaluating student progress and making recommendations for continued training participation curriculum and .
Experienceproviding feedback on learning providing feedback on learning curriculum and methodology to assure program relevance and user comprehension.
Experience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration.
Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed.
Experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective.
Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint)
Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML
Experience in designing and delivering computer-based training instructional design, with learning program design systems.
Experience in software that may include Adobe FrameMaker, Adobe Captivate, Camtasia, Photoshop, Adobe , Visio or other training applications.
Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content.
Experience developing interactive media presentations that enhance the online educational experience
Experience leading training sessions in a variety of formats that may include in person, virtual and/or webinar.
Highly Desired:
Research and evaluate the NC FAST case management software in order to translate the software functionality into effective learning materials.
Ability to assist with basic application software and hardware support
Must have strong understanding of internet concepts and web technology
Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives.
Knowledge of and experience with NC FAST and the Medicaid Program in NC
For more details please email Mike.w@iserveworld.com