Benefits:
Employee discounts
Flexible schedule
Opportunities for advancement
Are you passionate about providing outstanding customer service in a friendly environment? Do you thrive on building strong relationships with clients? If so, we invite you to apply for the role of Client Engagement Associate!
As a vital member of our team, you will be the welcoming face for all visitors to our offices. Your main duties will include:
Engaging with clients and ensuring exceptional experiences
Confirming appointments and following up with past and potential clients
Distributing marketing materials
Keenly keeping clients engaged during wait times
Join us in making a positive impact on our clients' journey!
We encourage candidates from all backgrounds and experience levels to apply. In this role, you will also benefit from:
Free tax preparation training and PTIN registration
Free continuing tax education
Reimbursement for Enrolled Agent materials and testing
Discounts on Friends and Family tax returns (terms apply)
What You Need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency with troubleshooting ability
Prior customer service or sales experience is a plus, but not required
A willingness to learn and grow in a customer-focused role
If you're seeking a rewarding opportunity to develop new skills and contribute positively, apply today!
PTIN Certification: Yes
Please note that most Jackson Hewitt locations are operated by independent franchisees. By applying for a position at a franchise-operated location, you acknowledge that these franchises are independent employers and set their own employment policies and practices. Your application will be forwarded to the relevant franchisee for processing. Contact the franchisee for details about privacy practices and employment-related inquiries.