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Client Relations Specialist

Jackson Hewitt, Ooltewah, Tennessee, United States, 37363

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We are seeking a dynamic individual who excels in a welcoming, customer service-oriented environment and possesses outstanding communication skills. If you are passionate about creating strong connections with clients, we encourage you to apply! As a Client Relations Specialist, you will serve as the friendly face for all who visit our offices, ensuring exceptional client experiences and providing vital support. Your responsibilities will include actively engaging with clients, confirming appointments, following up with both past and potential clients, distributing marketing materials, and keeping clients engaged during their wait times. Join our team and make a positive impact on our clients' journey! We welcome applicants from all work backgrounds and experience levels! Perks: Corporate discount program Opportunities for advancement within the organization or as a tax pro Tax preparation training Continuing tax education And more! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and troubleshooting ability Prior customer service or sales experience preferred but not required Willingness to learn and grow in a customer-focused role If you're eager for a rewarding opportunity to acquire new skills and make a significant impact, apply today! PTIN Certification: Yes By submitting this form, you acknowledge that most Jackson Hewitt locations operate as independent franchisees. These franchisees are separate employers and set their own employment policies and practices. They exclusively manage their employment-related matters. Upon applying for a position at a franchise-operated location, you understand that your information will be forwarded to the franchisee for application processing and evaluation. Jackson Hewitt Inc. will not be involved in employment decisions regarding you. For details about each franchisee's privacy practices, please contact the relevant franchisee directly.