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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

","New York, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","hexCode","#080D0C","headline","Publisher of Inc. and Fast Company, empowering innovators and entrepreneurs.","/companies/mansueto-ventures-careers","hasJobSubmission","isSavedJob","similarJobs",[507,519,532,544,558],{"_426":425,"_430":508,"_449":450,"_441":509,"_240":510,"_437":511,"_424":425,"_111":433,"_428":191,"_429":191,"_451":450,"_439":512,"_422":513,"_452":514,"_427":127,"_473":515,"_457":516,"_475":433,"_476":512,"_478":517,"_480":518,"_482":483},["D",1769450400000],"Axius Technologies Inc.","Job Title: Customer Service Representative II

Locations & Openings

2 Openings:

Tucson, AZ 85705

3 Openings:

Tucson, AZ 85711

3 Openings:

Tucson, AZ 85714

Work Arrangement:

100% Onsite

Position Type:

Contract / Seasonal

Schedule:

Full-Time, Monday–Friday

Position Summary\nThe Customer Service Representative II performs journey-level customer service activities initiated by the general public. This role provides in-person and telephone assistance, processes service requests, resolves customer issues, and ensures accurate handling of records, payments, and transactions while applying discretion and established policies.

Key Responsibilities

Confer with customers by telephone or in person to provide information about products or services.

Provide services such as licenses, registrations, titles, permits, or program eligibility information.

Take or enter orders, cancel accounts, and obtain details of customer complaints.

Ensure appropriate actions are taken to resolve customer problems.

Maintain accurate records of customer interactions, transactions, inquiries, and resolutions.

Resolve service or billing complaints, including refunds, exchanges, or bill adjustments.

Complete contract forms, change of address records, and service discontinuance orders using computer systems.

Refer unresolved customer grievances to appropriate departments for further investigation.

Determine charges for services requested, collect payments or deposits, or arrange for billing.

Contact customers to respond to inquiries or provide updates on claim investigations or adjustments.

Additional Duties

Perform research, compile information, and analyze policies and procedures to resolve customer issues.

Use discretion when releasing sensitive or confidential information.

Periodically handle money receipts, reconcile cash, and prepare or transmit deposits to the bank or state treasurer as required.

Qualifications & Skills

Proven customer service experience in a public-facing environment.

Ability to resolve difficult customer service complaints or problems.

Strong communication, organizational, and problem-solving skills.

Ability to work accurately with cash, records, and computer systems.

Ability to follow established guidelines and procedures.

#J-18808-Ljbffr\n","Job Title: Customer Service Representative II

Locations & Openings

2 Openings:

Tucson, AZ 85705

3 Openings:

BCforward is currently seeking a highly motivated Customer Service Representative for an opportunity in Flagstaff, AZ 86004.

Position Title: Customer Service Representative\nLocation: 1701 N. 4th St. Flagstaff, AZ 86004\nExpected Duration: 11+ months\nPay Rate: $18.34/hr on W2

Job description:\nConfer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.\nProvide a service such as a license, registration, title, permit, or program eligibility information\nCheck to ensure that appropriate changes were made to resolve customers' problems.\nKeep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.\nResolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.\nComplete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.\nRefer unresolved customer grievances to designated departments for further investigation.\nDetermine charges for services requested, collect deposits or payments, or arrange for billing.\nContact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

Duties:\nPerforms journey level customer service activities by performing tasks initiated by the general public.\nPosition may require the use of discretion when releasing pertinent information, solving.\nDifficult customer service complaints/problems; conducting research, compiling information, and analyzing policies and procedures to resolve customer issues.\nDuties may include periodically adding money receipts, reconciling cash against known figures for verification, preparing and transmitting deposits of monies to the bank or to the state treasurer's office on a daily basis.

Benefits:\nBCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.\nBCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.\nTo learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.\nThis posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 249147 when responding to this ad.\n","Customer Service Representative

BCforward is currently seeking a highly motivated Customer Service Representative for an opportunity in Fl...","Flagstaff, Arizona, United States, 86004",["B","2406873176"],"Work at BCforward","4 days ago","/jobs/2406873176-customer-service-representative","/jobs?keyword=BCforward","/jobs?location=Flagstaff%2C+Arizona%2C+United+States%2C+86004",{"_426":425,"_430":545,"_449":450,"_441":546,"_240":547,"_437":548,"_424":425,"_111":549,"_428":191,"_429":191,"_451":450,"_439":550,"_422":551,"_452":552,"_427":127,"_473":474,"_457":553,"_475":554,"_476":550,"_478":555,"_480":556,"_482":557},["D",1770073200000],"Sunrise Systems, Inc.","Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.\nProvide a service such as a license, registration, title, permit, or program eligibility information\nCheck to ensure that appropriate changes were made to resolve customers' problems.\nKeep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.\nResolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.\nComplete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.\nRefer unresolved customer grievances to designated departments for further investigation.\nDetermine charges for services requested, collect deposits or payments, or arrange for billing.\nContact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments\nPerforms journey level customer service activities by performing tasks initiated by the general public. Position may require the use of discretion when releasing pertinent information, solving difficult customer service complaints/problems; conducting research, compiling information, and analyzing policies and procedures to resolve customer issues. Duties may include periodically adding money receipts, reconciling cash against known figures for verification, preparing and transmitting deposits of monies to the bank or to the state treasurer's office on a daily basis\nRequired Skills\n#J-18808-Ljbffr\n","Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain...","Customer Service Representative 2 ( Chandler /Prescott Valley, AZ )","Chandler, Arizona, United States, 85249",["B","2411123812"],"Work at Sunrise Systems, Inc.","/jobs/2411123812-customer-service-representative-2-chandler-prescott-valley-az","Customer Service Representative 2 ( Chandler /Prescott Valley, AZ...","/jobs?keyword=Sunrise+Systems%2C+Inc.","/jobs?location=Chandler%2C+Arizona%2C+United+States%2C+85249","/jobs?keyword=Customer+Service+Representative+2+%28+Chandler+%2FPrescott+Valley%2C+AZ...",{"_426":425,"_430":559,"_449":450,"_441":521,"_240":560,"_437":561,"_424":425,"_111":433,"_428":191,"_429":191,"_451":450,"_439":562,"_422":563,"_452":527,"_427":127,"_473":564,"_457":565,"_475":433,"_476":562,"_478":529,"_480":566,"_482":483},["D",1768960800000],"Customer Service Representative – State of Arizona

Kelly® is hiring a

Customer Service Representative

to join the

State of Arizona

in Douglas, AZ. Help provide important services and support to the public while gaining valuable experience in a government environment.\nWhy Apply

Pay: $16/hr\nSchedule: 8:00 AM – 5:00 PM\nEmployment: One year contract\nWork with a respected government agency and gain professional experience\nWhat You’ll Do

Answer customer questions by phone or in person about services, programs, or products\nHandle and resolve complaints, including billing or service issues\nMaintain accurate records of customer interactions and actions taken\nProcess requests like licenses, registrations, titles, permits, or program eligibility\nRefer unresolved issues to the correct department\nCollect payments or arrange billing as needed\nFollow rules, policies, and procedures to ensure customer satisfaction\nSkills & Knowledge Needed

Knowledge of policies, procedures, systems, and relevant regulations\nCustomer service and problem‑solving skills\nStrong English communication and reading comprehension\nClerical skills: record‑keeping, word processing, office procedures\nActive listening, speaking, and critical thinking\nService‑oriented attitude and ability to meet customer needs\nNext Steps

Apply today! Our recruiters will review your profile. Even if this role isn’t a fit, you’ll stay in our network for future opportunities.\nBenefits

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short‑term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. Employees also earn paid sick leave under the applicable state or local plan.\nAbout Kelly

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.

#J-18808-Ljbffr\n","Customer Service Representative – State of Arizona

Kelly® is hiring a

Customer Service Representative

to join the