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Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

","New York, NY","coloredLogo","logoAttachment","Hearst.png","thumbnail","thumbnailAttachment","Hearst_TV_Careers.png","hexCode","#2D75B9","headline","National multimedia company reaching 24 million households","https://production-rails-default.s3.amazonaws.com/uploads/company/logo_attachment/1072/Hearst.png","/companies/hearst-television","https://production-rails-default.s3.amazonaws.com/uploads/company/thumbnail_attachment/1072/Hearst_TV_Careers.png","hasJobSubmission","isSavedJob","similarJobs",[509,520,530,542,554],{"_426":425,"_430":510,"_449":450,"_441":511,"_240":512,"_437":513,"_424":425,"_111":514,"_428":191,"_429":191,"_451":450,"_439":440,"_422":515,"_452":516,"_427":130,"_473":474,"_457":517,"_475":514,"_476":440,"_478":518,"_480":481,"_482":519},["D",1770051600000],"City of Minneapolis Minnesota","Provide a variety of services to customers over the telephone and/or in-person answering questions, providing information, collecting fees and payments, etc. Work Location:This position currently works on-site only. The City of Minneapolis does not s Customer Service, Police Officer, Vehicle, Service, Retail\n","Provide a variety of services to customers over the telephone and/or in-person answering questions, providing information, collecting fees and paym...","Customer Service Rep I",["B","2408887476"],"Work at City of Minneapolis Minnesota","/jobs/2408887476-customer-service-rep-i","/jobs?keyword=City+of+Minneapolis+Minnesota","/jobs?keyword=Customer+Service+Rep+I",{"_426":425,"_430":521,"_449":450,"_441":522,"_240":523,"_437":524,"_424":425,"_111":514,"_428":191,"_429":191,"_451":450,"_439":440,"_422":525,"_452":526,"_427":130,"_473":527,"_457":528,"_475":514,"_476":440,"_478":529,"_480":481,"_482":519},["D",1769972400000],"City of Minneapolis","Position Description\nProvide a variety of services to customers over the telephone and/or in-person answering questions, providing information, collecting fees and payments, etc.

Work Location\nThis position currently works on-site only.

The City of Minneapolis does not sponsor applicants for work visas.

Responsibilities

Front line call taker for all stolen vehicle(s) and license plate(s) in the City of Minneapolis.

Verify the accuracy of the tow reports and ensure accuracy of officer’s paperwork.

Inform owners and lien holders that impounded vehicles are subject to sale at auction if they fail to claim vehicle.

Fill out forms, determine charges/fees and/or penalties for services requested or received.

Receive payment and release of vehicles to the proper registered owner, prepare receipts, and help owner locate vehicle if not at Impound Lot.

Assist in the verification of accuracy of the forms submitted by contract towers.

May assist in visual checks of conditions and contents of vehicles, assigning of space, etc.

Investigate and resolve customer inquiries or complaints on services received, disputes on billing, penalties, fees and other charges.

Make adjustments on complaints concerning billing or service rendered and/or refer and make recommendations to appropriate personnel for investigation or action and follow-up as necessary.

Respond to calls from the public and/or Police Officers requesting information on impounded vehicles.

Research City, State and Federal databases to establish ownership of vehicles, etc.

Perform data entry into City, State and Federal computer software for impounded vehicles.

Enter and clear stolen vehicles in the state computer (NCIC).

Run registrations on impounded, repossessed, or private property tows.

Order impounded tows for MPD, Hennepin Co, Metro Transit and University of Minnesota PD.

Remove Police or City Attorney holds on impounded vehicles per request.

Add and clear stolen vehicle(s) from the Minneapolis Police Hot sheet.

Requirements

Bureau of Criminal Apprehension- NCIC certification.

Working Conditions\nNormal with constant exposure to computers.

Minimum Qualifications\nHigh School Diploma or equivalent.

Experience\nTwo years of clerical experience, which has included computer experience and some customer service experience.

Licenses/Certifications\nN/A

Selection Process\nThe selection process will consist of one or more of the following steps: a rating of relevant education and experience (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.

Background Check (Police)\nThe City has determined that a thorough Minneapolis Police Department criminal background check is necessary for positions with this job title. Applicants must sign an informed consent allowing the City to obtain their criminal history information in connection with the position sought. Applicants who do not sign the informed consent form will not be considered for the position.

Drug and Alcohol Testing\nAll job applicants must pass a pre-employment drug and alcohol test once a conditional offer of employment has been made. Applicants will be required to sign a notification and consent form prior to undergoing drug and alcohol testing. Applicants who do not consent to undergo drug and alcohol testing will not be required to do so and the City will withdraw the conditional job offer, resulting in the job applicant no longer being considered for the position.

Union Representation\nThis position is represented by a collective bargaining agreement between the City of Minneapolis and the AFSCME General Unit (CAF). For more information on the terms and conditions of this agreement please visit:

Interview Selection\nThe hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.

Knowledge of City Ordinances, State Laws and departmental polices, processes and procedures related to the Impound Lot.

Good analytical skills to review, isolate and assist customers at the window or in the role at the Autodesk.

Geographic knowledge of the City of Minneapolis.

Knowledge of the basic principles of accounting as related to billing processes and the ability to accurately make adjustments to accounts.

Accessing and updating multiple databases using, TOPS (Our inventory system), TOPS Stolen (In house record of stolen vehicles & repo’s), MPD Records Managements System (PIMS), Minnesota Driver and Vehicle e-Services (MNDRIVE), MPD VisiNet, MPD Hot sheet and BCA computer interfaces/portals.

Good analytical skills to review, isolate and correct discrepancies in customer accounts.

Good oral and written communication skills.

Ability to work under pressure of high volume customer inquiry and complaint workloads.

Ability to work independently and assess customer needs.

Ability to remain calm during stressful situations.

#J-18808-Ljbffr\n","Position Description\nProvide a variety of services to customers over the telephone and/or in-person answering questions, providing information, col...",["B","2394117794"],"Work at City of Minneapolis","5 days ago","/jobs/2394117794-customer-service-rep-i","/jobs?keyword=City+of+Minneapolis",{"_426":425,"_430":531,"_449":450,"_441":532,"_240":533,"_437":534,"_424":425,"_111":535,"_428":191,"_429":191,"_451":450,"_439":440,"_422":536,"_452":537,"_427":118,"_473":538,"_457":539,"_475":535,"_476":440,"_478":540,"_480":481,"_482":541},["D",1769936400000],"Datasite","A leading analytics firm located in Minneapolis is seeking a Senior Analyst to enhance their Marketing Analytics team. This pivotal role requires a minimum of 7 years of marketing analytics experience and a Bachelor’s degree in a related field. The Senior Analyst will analyze performance metrics, build dashboards, and deliver insights that inform strategic decisions. The position follows a hybrid work model with benefits including health insurance and retirement plans. Competitive salary ranges from $83,800 to $141,500 annually.\n#J-18808-Ljbffr\n","A leading analytics firm located in Minneapolis is seeking a Senior Analyst to enhance their Marketing Analytics team. This pivotal role requires a...","Senior Marketing Analytics & Insights Lead",["B","2388805094"],"Work at Datasite","6 days ago","/jobs/2388805094-senior-marketing-analytics-insights-lead","/jobs?keyword=Datasite","/jobs?keyword=Senior+Marketing+Analytics+%26+Insights+Lead",{"_426":425,"_430":543,"_449":450,"_441":544,"_240":545,"_437":546,"_424":425,"_111":547,"_428":191,"_429":191,"_451":450,"_439":440,"_422":548,"_452":549,"_427":121,"_473":550,"_457":551,"_475":547,"_476":440,"_478":552,"_480":481,"_482":553},["D",1770141600000],"Georgian Partners","A healthcare solutions company in Minneapolis is seeking a Revenue Operations Analyst to support the Sales team by preparing quotes and proposals. This role requires a Bachelor's degree and proficiency in Excel. The Analyst will act as a liaison between Sales and Underwriting, ensuring accurate quoting processes. The position offers competitive salary between $40,050 - $66,750 annually, along with a unique benefits program that includes flexible PTO and education reimbursement.\n#J-18808-Ljbffr\n","A healthcare solutions company in Minneapolis is seeking a Revenue Operations Analyst to support the Sales team by preparing quotes and proposals. ...","Revenue Strategy & Quotes Analyst",["B","2422937872"],"Work at Georgian Partners","3 days ago","/jobs/2422937872-revenue-strategy-quotes-analyst","/jobs?keyword=Georgian+Partners","/jobs?keyword=Revenue+Strategy+%26+Quotes+Analyst",{"_426":425,"_430":555,"_449":450,"_441":532,"_240":556,"_437":557,"_424":425,"_111":535,"_428":191,"_429":191,"_451":450,"_439":440,"_422":558,"_452":537,"_427":118,"_473":538,"_457":559,"_475":535,"_476":440,"_478":540,"_480":481,"_482":541},["D",1769936400000],"A leading technology firm is looking for a Senior Analyst to join their Marketing Analytics team in Minneapolis. This role involves delivering insights to guide marketing strategies and decisions while analyzing performance across various business units. Candidates should have at least 7 years of experience in marketing analytics, familiarity with Salesforce, SQL, and BI tools, and a strong capacity to translate data into actionable recommendations. The firm offers a hybrid work model and competitive compensation ranging from $83,800 to $141,500.\n#J-18808-Ljbffr\n","A leading technology firm is looking for a Senior Analyst to join their Marketing Analytics team in Minneapolis. This role involves delivering insi...",["B","2388773800"],"/jobs/2388773800-senior-marketing-analytics-insights-lead","actionData","errors"]