Sales Solutions Assistant
Empire Management Group, Inc, Pilgrim Gardens, Pennsylvania, United States
Empire Management Group is a marketing firm bringing Verizon’s internet to Philadelphia homes—and we need a Sales Solutions Assistant who excels in detail-oriented work. The Sales Solutions Assistant manages the vital bridge between customer interest and internet activation, ensuring every step is fair, fast, and error-free. From address verification to plan alignment, your precision builds trust.
As a Sales Solutions Assistant, you'll design intuitive service journeys, offer crucial data support in the moment, and craft welcoming Verizon onboarding for our Philadelphia community. Our specialized, supportive training in internet standards and market analysis prepares the Sales Solutions Assistant to build a meaningful career in the dynamic field of telecommunications.
Role Requirements for a
Sales Solutions Assistant
Manage enrollment workflows by creating and validating new Verizon accounts, ensuring all service details meet provider standards and Philadelphia‑area eligibility. Support operational logistics by tracking appointments, updating hardware availability, and coordinating with account managers to keep service delivery running smoothly. Contribute to daily strategy efforts by sharing customer‑driven insights and aligning support tasks with Verizon’s local expansion goals. Guide new users through onboarding basics, including account portal setup, Wi‑Fi security steps, and promotional plan terms to build early confidence. Assist with technical and administrative issues by identifying service discrepancies, documenting errors, and partnering with leadership for timely resolutions. Review account activity in sales platforms to surface performance insights that support campaign execution and strengthen retention outcomes.
As a Sales Solutions Assistant, you'll design intuitive service journeys, offer crucial data support in the moment, and craft welcoming Verizon onboarding for our Philadelphia community. Our specialized, supportive training in internet standards and market analysis prepares the Sales Solutions Assistant to build a meaningful career in the dynamic field of telecommunications.
Role Requirements for a
Sales Solutions Assistant
Manage enrollment workflows by creating and validating new Verizon accounts, ensuring all service details meet provider standards and Philadelphia‑area eligibility. Support operational logistics by tracking appointments, updating hardware availability, and coordinating with account managers to keep service delivery running smoothly. Contribute to daily strategy efforts by sharing customer‑driven insights and aligning support tasks with Verizon’s local expansion goals. Guide new users through onboarding basics, including account portal setup, Wi‑Fi security steps, and promotional plan terms to build early confidence. Assist with technical and administrative issues by identifying service discrepancies, documenting errors, and partnering with leadership for timely resolutions. Review account activity in sales platforms to surface performance insights that support campaign execution and strengthen retention outcomes.