Sales Account Representative
Empire Management Group, Inc, Pilgrim Gardens, Pennsylvania, United States
At Empire Management Group—a marketing firm rooted in service excellence—we believe premium technology deserves a premium experience. Our Sales Account Representative serves as the trusted advisor for Philadelphia households considering Verizon. The Sales Account Representative explains our sales solutions with warmth and precision, showing how symmetrical upload/download speeds empower video calls, cloud backups, and smart homes.
As a Sales Account Representative, we'll prepare you with a robust training program centered on Verizon. The Sales Account Representative gains expertise in confirming service availability, consulting with residents to find their perfect fit, and managing their ongoing account with care and professionalism.
Key Responsibilities of the
Sales Account Representative Guide customers through Verizon’s solutions, explaining multi‑gig speeds, equipment options, and wireless enhancements that fit their household needs. Create accurate customer profiles by confirming service eligibility, capturing essential account details, and aligning each enrollment with regional standards. Match customers with the connectivity solutions by assessing usage patterns, device counts, and performance expectations across streaming, gaming, and remote work. Manage activations and account updates through digital sales systems while maintaining clean, compliant data documentation. Clarify subscription terms and billing structure, helping customers understand prepaid plans, promotions, and any adjustments applied to their accounts. Collaborate with technical and regional teams to support smooth installations, escalate complex issues, and reinforce Verizon’s reliability across Philadelphia.
As a Sales Account Representative, we'll prepare you with a robust training program centered on Verizon. The Sales Account Representative gains expertise in confirming service availability, consulting with residents to find their perfect fit, and managing their ongoing account with care and professionalism.
Key Responsibilities of the
Sales Account Representative Guide customers through Verizon’s solutions, explaining multi‑gig speeds, equipment options, and wireless enhancements that fit their household needs. Create accurate customer profiles by confirming service eligibility, capturing essential account details, and aligning each enrollment with regional standards. Match customers with the connectivity solutions by assessing usage patterns, device counts, and performance expectations across streaming, gaming, and remote work. Manage activations and account updates through digital sales systems while maintaining clean, compliant data documentation. Clarify subscription terms and billing structure, helping customers understand prepaid plans, promotions, and any adjustments applied to their accounts. Collaborate with technical and regional teams to support smooth installations, escalate complex issues, and reinforce Verizon’s reliability across Philadelphia.