Atlantis Promotions is a marketing firm in White Plains seeking a friendly Customer Service Representative to champion Verizon FiOS. The Customer Service Representative chats with families, answers simple questions, and supports our sales goals by highlighting how fiber‑optic service removes everyday internet headaches.
As a Customer Service Representative, you take the complex engineering behind WiFi 7 and fiber and explain it in warm, friendly, and simple terms. The Customer Service Representative will love the aha! moments that lead to a sale, and your clear communication will be why customers choose them for all their future sales needs.
Key Responsibilities of the Customer Service Representative Engage residents with personalized sales pitches, showcasing Verizon FiOS fibre‑optic internet as the lifestyle upgrade every White Plains family needs. Sell FiOS’s multi‑gigabit symmetrical speeds by linking them directly to professional productivity, student success, and family entertainment. Drive conversions by guiding households through the FiOS sign‑up process, removing barriers, and closing deals with confidence. Build trust and sales by clarifying the superiority of FiOS fiber vs. cable, positioning FiOS as the only credible choice. Upsell entertainment and data bundles, tailoring packages to maximize household satisfaction and revenue. Cement sales relationships with consistent outreach, nurturing FiOS customers into loyal advocates who generate referrals.
As a Customer Service Representative, you take the complex engineering behind WiFi 7 and fiber and explain it in warm, friendly, and simple terms. The Customer Service Representative will love the aha! moments that lead to a sale, and your clear communication will be why customers choose them for all their future sales needs.
Key Responsibilities of the Customer Service Representative Engage residents with personalized sales pitches, showcasing Verizon FiOS fibre‑optic internet as the lifestyle upgrade every White Plains family needs. Sell FiOS’s multi‑gigabit symmetrical speeds by linking them directly to professional productivity, student success, and family entertainment. Drive conversions by guiding households through the FiOS sign‑up process, removing barriers, and closing deals with confidence. Build trust and sales by clarifying the superiority of FiOS fiber vs. cable, positioning FiOS as the only credible choice. Upsell entertainment and data bundles, tailoring packages to maximize household satisfaction and revenue. Cement sales relationships with consistent outreach, nurturing FiOS customers into loyal advocates who generate referrals.