Inside Sales Coordinator
Johnson Health Tech North America, Bloomington, Minnesota, United States
Overview
Inside Sales Coordinator role that supports the JFW Commercial Sales Team with administrative and operational tasks to ensure smooth delivery of products to customers. Pay: $18-$20 per hour, based on experience. Hours: 8am-5pm, Mon-Fri. Location: 10759 Hampshire Ave S. Bloomington, MN 55438. Responsibilities
Administrative Sales Support: Assist with quote creation, customer proposal creation, presentations, and distribution to customers as needed. Manage the commercial CRM system by: Assign sales leads; Set up new users and train new Commercial Account Managers; Maintain retail referral program; Oversee distribution of leads; Contact CAMs to update lead status, report wins/losses for commission purposes; Assist CAMs with Certificates of Insurance (COI); Assist with supplier registrations and web portals; Coordinate lead generation for CAMs; Assist in scheduling appointments; Manage all lead generation systems; qualify and distribute warm leads to the sales team. Operational Support: Facilitate the steps through delivery of items being finalized; Provide oversight on submitted orders for accuracy of product, customer information, payment terms, etc.; Communicate ETAs, shipping updates, delivery timelines, and site readiness; Own communication between the customer, operations, sales, and installation; Manage unforeseen delays and site readiness issues and communicate to all necessary parties; Service coordination and management; Oversee all open service needs for the assigned sales team; Provide communication and coordination with the service team and third parties to achieve resolution; Establish continuous communication with the customer and sales as the process progresses to resolution; Own the process from issue identification through resolution with communication to all parties. Accounts Receivable (AR) Management: Coordinate open accounts receivable between sales, accounting, and the customer and update AR documents; Proactively contact the customer for payment status and collections as needed; Provide W9, COIs, invoices, etc. as needed to assist with swift payment. Tradeshow Support: Prepare tradeshow kits for new markets and replacements; Inventory giveaway products for tradeshows; Package swag kits to support shows and ship preshow; Follow up on trade show registrations clarifying needs with CAM and coordinating with operations and third parties; Oversee tradeshow booth assets for assigned market; Assess and evaluate effectiveness post-show with Commercial Account Managers; Performs other duties as assigned. Qualifications
Education: High school degree or equivalent required; Additional training in administration, business or related courses is preferred. Experience: Previous administrative experience and/or background is required. Other Requirements: Basic working experience with Microsoft Office programs including Word and Outlook; Experience working with Adobe and/or other publishing software; Strong organizational skills; Must be punctual and reliable. Benefits
Health & Dental Insurance Company paid Life Insurance 401(k) Paid Time Off benefits Product discounts Wellness programs EOE/M/W/Vet/Disability #ZR
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Inside Sales Coordinator role that supports the JFW Commercial Sales Team with administrative and operational tasks to ensure smooth delivery of products to customers. Pay: $18-$20 per hour, based on experience. Hours: 8am-5pm, Mon-Fri. Location: 10759 Hampshire Ave S. Bloomington, MN 55438. Responsibilities
Administrative Sales Support: Assist with quote creation, customer proposal creation, presentations, and distribution to customers as needed. Manage the commercial CRM system by: Assign sales leads; Set up new users and train new Commercial Account Managers; Maintain retail referral program; Oversee distribution of leads; Contact CAMs to update lead status, report wins/losses for commission purposes; Assist CAMs with Certificates of Insurance (COI); Assist with supplier registrations and web portals; Coordinate lead generation for CAMs; Assist in scheduling appointments; Manage all lead generation systems; qualify and distribute warm leads to the sales team. Operational Support: Facilitate the steps through delivery of items being finalized; Provide oversight on submitted orders for accuracy of product, customer information, payment terms, etc.; Communicate ETAs, shipping updates, delivery timelines, and site readiness; Own communication between the customer, operations, sales, and installation; Manage unforeseen delays and site readiness issues and communicate to all necessary parties; Service coordination and management; Oversee all open service needs for the assigned sales team; Provide communication and coordination with the service team and third parties to achieve resolution; Establish continuous communication with the customer and sales as the process progresses to resolution; Own the process from issue identification through resolution with communication to all parties. Accounts Receivable (AR) Management: Coordinate open accounts receivable between sales, accounting, and the customer and update AR documents; Proactively contact the customer for payment status and collections as needed; Provide W9, COIs, invoices, etc. as needed to assist with swift payment. Tradeshow Support: Prepare tradeshow kits for new markets and replacements; Inventory giveaway products for tradeshows; Package swag kits to support shows and ship preshow; Follow up on trade show registrations clarifying needs with CAM and coordinating with operations and third parties; Oversee tradeshow booth assets for assigned market; Assess and evaluate effectiveness post-show with Commercial Account Managers; Performs other duties as assigned. Qualifications
Education: High school degree or equivalent required; Additional training in administration, business or related courses is preferred. Experience: Previous administrative experience and/or background is required. Other Requirements: Basic working experience with Microsoft Office programs including Word and Outlook; Experience working with Adobe and/or other publishing software; Strong organizational skills; Must be punctual and reliable. Benefits
Health & Dental Insurance Company paid Life Insurance 401(k) Paid Time Off benefits Product discounts Wellness programs EOE/M/W/Vet/Disability #ZR
#J-18808-Ljbffr