Responsibilities
Need to have strong customer service and communication skills, can anticipate and meet the needs of our guests and have an enthusiastic desire to attain the highest levels of quality in all areas of the hotel. While supporting the sales department, you will respond to general telephone/ email/ mail inquiries. Must be able to deal with a high volume of incoming calls, prepare customer correspondence such as contracts and proposals, open and distribute mail, make photocopies, prepare reports and send faxes. Assist with special projects as needed, maintain filing systems, maintain schedules in terms of appointments, travel and meetings, acting as a liaison with departments when necessary and maintain a professional environment. Create and maintain accounts, bookings and events. Qualifications
Must be proficient in Word, Excel, PowerPoint, Outlook and knowledge of Opera Sales & Catering is preferred. Able to provide clear and professional telephone communication. Excellent verbal and written communication skills. Capable of managing multiple projects and responsibilities with ease. Well organized and detail oriented. Able to work independently and as part of a team in a fast-paced environment. High school or equivalent education required, Bachelor’s degree preferred Prior hospitality sales experience preferred. Additional Information
Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays,
discounted stays across Fairmont & Raffles properties , special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property. Our Values
Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special. Belonging: We celebrate our differences. We support each other and we always stand together. Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. Integrity: We build trust through mutual respect and being authentic. Diversity & Inclusion
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
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Need to have strong customer service and communication skills, can anticipate and meet the needs of our guests and have an enthusiastic desire to attain the highest levels of quality in all areas of the hotel. While supporting the sales department, you will respond to general telephone/ email/ mail inquiries. Must be able to deal with a high volume of incoming calls, prepare customer correspondence such as contracts and proposals, open and distribute mail, make photocopies, prepare reports and send faxes. Assist with special projects as needed, maintain filing systems, maintain schedules in terms of appointments, travel and meetings, acting as a liaison with departments when necessary and maintain a professional environment. Create and maintain accounts, bookings and events. Qualifications
Must be proficient in Word, Excel, PowerPoint, Outlook and knowledge of Opera Sales & Catering is preferred. Able to provide clear and professional telephone communication. Excellent verbal and written communication skills. Capable of managing multiple projects and responsibilities with ease. Well organized and detail oriented. Able to work independently and as part of a team in a fast-paced environment. High school or equivalent education required, Bachelor’s degree preferred Prior hospitality sales experience preferred. Additional Information
Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays,
discounted stays across Fairmont & Raffles properties , special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property. Our Values
Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special. Belonging: We celebrate our differences. We support each other and we always stand together. Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. Integrity: We build trust through mutual respect and being authentic. Diversity & Inclusion
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
#J-18808-Ljbffr