Overview
Sales Operations Manager needed for an LA-based accessories brand with a strong e-commerce foundation and a robust wholesale business across top-tier national and international retailers. This is a behind-the-scenes powerhouse role for someone who loves owning execution, building clean systems, and making sure what’s sold gets delivered flawlessly. This role is the operational backbone of wholesale. Once a sale is made, you own everything that happens next, order processing, logistics, compliance, EDI, and systems, across both domestic and international accounts. You’ll work closely with wholesale leadership and operations to ensure orders move accurately, on time, and profitably at scale. Responsibilities
Owning PO intake, order entry, confirmations, changes, and final delivery across all wholesale accounts Managing wholesale fulfillment with 3PL partners, including routing guides, ship windows, labeling, ASNs, and shipping documentation Overseeing EDI coordination, compliance, chargeback tracking, and retailer requirements Supporting international wholesale shipments, export documentation, and Incoterms Managing wholesale platforms like NuOrder, Mirakl, and Shopify Collective Maintaining SKU setup, UPCs, pricing, costs, and margin accuracy across systems Building and improving operational trackers, SOPs, and scalable wholesale workflows Acting as the connective tissue between Sales, Operations, Finance, and external partners Qualifications
3–5 years of experience in wholesale operations or sales operations Hands-on experience supporting major retailers and specialty accounts Strong EDI, compliance, and chargeback management experience Experience working with 3PLs and wholesale logistics Systems-minded, detail-obsessed, and highly organized Comfortable in a fast-paced, high-growth environment Why this role
You’ll have real ownership, visibility, and impact. This is an opportunity to step into a critical role at a brand that’s scaling thoughtfully and values operational excellence as much as sales growth.
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Sales Operations Manager needed for an LA-based accessories brand with a strong e-commerce foundation and a robust wholesale business across top-tier national and international retailers. This is a behind-the-scenes powerhouse role for someone who loves owning execution, building clean systems, and making sure what’s sold gets delivered flawlessly. This role is the operational backbone of wholesale. Once a sale is made, you own everything that happens next, order processing, logistics, compliance, EDI, and systems, across both domestic and international accounts. You’ll work closely with wholesale leadership and operations to ensure orders move accurately, on time, and profitably at scale. Responsibilities
Owning PO intake, order entry, confirmations, changes, and final delivery across all wholesale accounts Managing wholesale fulfillment with 3PL partners, including routing guides, ship windows, labeling, ASNs, and shipping documentation Overseeing EDI coordination, compliance, chargeback tracking, and retailer requirements Supporting international wholesale shipments, export documentation, and Incoterms Managing wholesale platforms like NuOrder, Mirakl, and Shopify Collective Maintaining SKU setup, UPCs, pricing, costs, and margin accuracy across systems Building and improving operational trackers, SOPs, and scalable wholesale workflows Acting as the connective tissue between Sales, Operations, Finance, and external partners Qualifications
3–5 years of experience in wholesale operations or sales operations Hands-on experience supporting major retailers and specialty accounts Strong EDI, compliance, and chargeback management experience Experience working with 3PLs and wholesale logistics Systems-minded, detail-obsessed, and highly organized Comfortable in a fast-paced, high-growth environment Why this role
You’ll have real ownership, visibility, and impact. This is an opportunity to step into a critical role at a brand that’s scaling thoughtfully and values operational excellence as much as sales growth.
#J-18808-Ljbffr