A software solutions provider in the United States seeks an experienced Digital Customer Success Strategist to architect and lead digital-first customer success strategies. Responsibilities include building digital customer success programs, integrating automation tools, and developing community engagement initiatives. Candidates should have 5+ years in customer success, deep experience with platforms like Totango and Gainsight, and a strong analytical mindset. This role promotes a healthy work-life balance and is part of an inclusive company culture.
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