Remote Digital Customer Success Architect

A leading technology firm seeks a Digital Customer Success Strategist to architect and lead their digital-first customer success strategy. You will build a digital success strategy that enhances NRR and GRR across many accounts, utilizing tools like Totango and marketing automation platforms. Ideal candidates will have 5+ years of experience in customer success within B2B SaaS environments and the ability to drive impactful customer engagement through data-driven initiatives. #J-18808-Ljbffr