
Senior IT Business Analyst for a 3-month initial contract for an insurance industry client in the northern Chicago suburbs. This role will support a short, highly focused planning phase (eight weeks) for a Salesforce to Microsoft Dynamics CRM migration. The planning phase is intended to produce all analysis, documentation, and delivery artifacts required for a subsequent execution phase. The Senior Business Analyst will work as part of a small team alongside a technical analyst and a mid-level business analyst, owning end-to-end business analysis activities including current- and future-state documentation, requirements definition, risk identification, and backlog creation.
Key Responsibilities
Lead start-to-finish business analysis for a Salesforce to Microsoft Dynamics CRM migration Document current-state and future-state processes, workflows, data flows, and system interactions Elicit, analyze, and document functional and non-functional requirements Identify and document risks, assumptions, dependencies, and constraints Translate requirements into user stories with acceptance criteria Create and manage a sprint backlog in Azure DevOps Facilitate working sessions with business and IT stakeholders Required Skills & Experience 7+ years of experience as a Business Analyst on enterprise IT initiatives Strong as-is / to-be documentation skills Hands-on experience with Azure DevOps Excellent communication and facilitation skills Experience in insurance or regulated industries Experience with Salesforce and/or Microsoft Dynamics CRM is preferred
Lead start-to-finish business analysis for a Salesforce to Microsoft Dynamics CRM migration Document current-state and future-state processes, workflows, data flows, and system interactions Elicit, analyze, and document functional and non-functional requirements Identify and document risks, assumptions, dependencies, and constraints Translate requirements into user stories with acceptance criteria Create and manage a sprint backlog in Azure DevOps Facilitate working sessions with business and IT stakeholders Required Skills & Experience 7+ years of experience as a Business Analyst on enterprise IT initiatives Strong as-is / to-be documentation skills Hands-on experience with Azure DevOps Excellent communication and facilitation skills Experience in insurance or regulated industries Experience with Salesforce and/or Microsoft Dynamics CRM is preferred