Vehicle Sales Manager
Classic Nissan - Sanford, Sanford, North Carolina, United States, 27330
About Us
Mills Automotive Group: Your Partner in Delivering a Tailored & Exceptional Automotive Experience!
At Mills Automotive Group, we’re a family-owned company that takes great pride in our position as one of the leading dealership groups in the United States. With a constantly expanding portfolio of over 35 dealerships and a diverse range of brands under the Mills Auto umbrella, we’re well-equipped to cater to consumer’s automotive needs. What truly distinguishes us is our unwavering commitment to our clientele. Our experienced sales and service team possesses years of industry expertise – all dedicated to satisfying the consumer's automotive needs.
As we redefine the car-buying experience, we’re looking for individuals who share our core values of character, integrity, teamwork, work ethic, and performance. When you join Mills Auto Group, you become part of a passionate and dedicated team working towards a common goal: delivering a tailored, exceptional automotive experience for all our customers.
Whether you’re interested in sales, service, or any other role within our organization, your contribution matters. We are committed to hiring the best and brightest people who are enthusiastic, positive, share a growth mindset, and have the desire to create exceptional customer experiences. We value diversity, offer a supportive work environment, and provide opportunities for personal and professional growth. At Mills Auto Group, you’re not just an employee; you’re a valued member of our family.
So, come be a part of our exciting journey as we speed towards the future. Join Mills Auto Group and help us continue to redefine the car-buying experience for our valued customers. Your dedication to our core values will make all the difference as we achieve new heights together.
About The Role The Vehicle Sales Manager will be responsible for oversight of all new and used car sales – including brand and non-brand vehicles - along with managing the new/used vehicle purchase experience. This position requires an enthusiastic, adaptable individual who is experienced with leading and motivating teams, and dedicated to creating lasting, positive, and memorable customer interactions throughout the complete sales and delivery process. Additionally, a comprehensive grasp of used vehicle operations and developed business acumen are essential for success in this role. Diverse candidates are encouraged to apply!
What You Will Do – Essential Responsibilities
Oversee all aspects of new and used car strategy and operations
Strong leadership abilities, including the ability to inspire and motivate a sales team, set clear expectations, and provide constructive feedback
Ensure team masters product features and are product experts; have strong grasp of vehicle technology
Manage sales cycle from prospect to delivery, tracking all client and sales activity
Manage vehicle trade-in processes – including non-brand vehicles
Implement inventory management systems & processes
Drive operational excellence by developing and monitoring clear Key Performance Indicators (KPIs), such as sales volume, revenue, customer satisfaction, and healthy inventory turn to identify trends and areas for improvement; provide regular feedback to ensure individual and team success
Driven to achieve targets and understands link between sales and customer experience
Serve as primary point of contact to manage escalations, address customer concerns, compliance matters, and resolve any priorities related to new car/used car operations
Work collaboratively with key stakeholders: Store team, Product Brand team, MAMCO Executive team, and Policy Departments to ensure unparalleled customer experience
Exceptional communication skills in diverse forums
Key Qualifications & Requirements
3-5+ years of related professional experience in new car and used vehicle sales
Bachelor's degree or equivalent is preferred
Proven record of effectively leading and inspiring sales team to attain sales goals while delivering exceptional customer service
Demonstrated leadership across multiple vehicle brands; experience within retail, luxury or hospitality is strongly preferred
Customer-centric mindset and deep passion to create ongoing memorable consumer experiences
Highly collaborative and team-oriented
Self-driven initiative; hardworking; willing to go above and beyond in rapidly changing & ambiguous environment
Strong desire to execute and identify new ways to push the business forward
Strong verbal, written communication, and interpersonal skills; polished appearance
Excellent interpersonal and organizational skills with the ability to relentlessly prioritize
Manage and overcome customer feedback in a cordial and calm manner
Act with urgency and champions excellence in all company objectives
Flexible - available to work weekends, evenings, nights, and holidays as needed
Proficient in business productivity tools and software (MS Office suite, CRM tools, and retail business systems)
Maintain valid/active United States-issued driver’s license
Candidate must be authorized to work in the United States
What We Offer Benefits
Cigna PPO, Imagine 360 and HSA plans > 2 medical plan options
Dental and Vision Plans
401(K)
Company Paid Basic Life and Short-term Disability
Employee Assistance Plan
Sick and Vacation Time, Paid Holidays
Voluntary Benefits Include: Critical Illness, Hospital Indemnity and Accident Insurance
Employee Discounts and Perks Program
Employee Wellness Subsidy
Tuition Assistance Program (Selected Dealerships)
The salary you will receive can fluctuate based on several personalized factors, such as the job's geographical location, your expertise, skills, and professional background. Additionally, the comprehensive compensation package associated with this role might encompass additional components, which will be contingent upon the specific job offer extended to you. If you receive a job offer, you will receive detailed information about your eligibility and participation in these benefits plans.
At Mills Auto Group, we don’t just welcome diversity - we celebrate it! Mills Auto Group is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.
If this role interests you, we invite you to submit your resume today!
#J-18808-Ljbffr
At Mills Automotive Group, we’re a family-owned company that takes great pride in our position as one of the leading dealership groups in the United States. With a constantly expanding portfolio of over 35 dealerships and a diverse range of brands under the Mills Auto umbrella, we’re well-equipped to cater to consumer’s automotive needs. What truly distinguishes us is our unwavering commitment to our clientele. Our experienced sales and service team possesses years of industry expertise – all dedicated to satisfying the consumer's automotive needs.
As we redefine the car-buying experience, we’re looking for individuals who share our core values of character, integrity, teamwork, work ethic, and performance. When you join Mills Auto Group, you become part of a passionate and dedicated team working towards a common goal: delivering a tailored, exceptional automotive experience for all our customers.
Whether you’re interested in sales, service, or any other role within our organization, your contribution matters. We are committed to hiring the best and brightest people who are enthusiastic, positive, share a growth mindset, and have the desire to create exceptional customer experiences. We value diversity, offer a supportive work environment, and provide opportunities for personal and professional growth. At Mills Auto Group, you’re not just an employee; you’re a valued member of our family.
So, come be a part of our exciting journey as we speed towards the future. Join Mills Auto Group and help us continue to redefine the car-buying experience for our valued customers. Your dedication to our core values will make all the difference as we achieve new heights together.
About The Role The Vehicle Sales Manager will be responsible for oversight of all new and used car sales – including brand and non-brand vehicles - along with managing the new/used vehicle purchase experience. This position requires an enthusiastic, adaptable individual who is experienced with leading and motivating teams, and dedicated to creating lasting, positive, and memorable customer interactions throughout the complete sales and delivery process. Additionally, a comprehensive grasp of used vehicle operations and developed business acumen are essential for success in this role. Diverse candidates are encouraged to apply!
What You Will Do – Essential Responsibilities
Oversee all aspects of new and used car strategy and operations
Strong leadership abilities, including the ability to inspire and motivate a sales team, set clear expectations, and provide constructive feedback
Ensure team masters product features and are product experts; have strong grasp of vehicle technology
Manage sales cycle from prospect to delivery, tracking all client and sales activity
Manage vehicle trade-in processes – including non-brand vehicles
Implement inventory management systems & processes
Drive operational excellence by developing and monitoring clear Key Performance Indicators (KPIs), such as sales volume, revenue, customer satisfaction, and healthy inventory turn to identify trends and areas for improvement; provide regular feedback to ensure individual and team success
Driven to achieve targets and understands link between sales and customer experience
Serve as primary point of contact to manage escalations, address customer concerns, compliance matters, and resolve any priorities related to new car/used car operations
Work collaboratively with key stakeholders: Store team, Product Brand team, MAMCO Executive team, and Policy Departments to ensure unparalleled customer experience
Exceptional communication skills in diverse forums
Key Qualifications & Requirements
3-5+ years of related professional experience in new car and used vehicle sales
Bachelor's degree or equivalent is preferred
Proven record of effectively leading and inspiring sales team to attain sales goals while delivering exceptional customer service
Demonstrated leadership across multiple vehicle brands; experience within retail, luxury or hospitality is strongly preferred
Customer-centric mindset and deep passion to create ongoing memorable consumer experiences
Highly collaborative and team-oriented
Self-driven initiative; hardworking; willing to go above and beyond in rapidly changing & ambiguous environment
Strong desire to execute and identify new ways to push the business forward
Strong verbal, written communication, and interpersonal skills; polished appearance
Excellent interpersonal and organizational skills with the ability to relentlessly prioritize
Manage and overcome customer feedback in a cordial and calm manner
Act with urgency and champions excellence in all company objectives
Flexible - available to work weekends, evenings, nights, and holidays as needed
Proficient in business productivity tools and software (MS Office suite, CRM tools, and retail business systems)
Maintain valid/active United States-issued driver’s license
Candidate must be authorized to work in the United States
What We Offer Benefits
Cigna PPO, Imagine 360 and HSA plans > 2 medical plan options
Dental and Vision Plans
401(K)
Company Paid Basic Life and Short-term Disability
Employee Assistance Plan
Sick and Vacation Time, Paid Holidays
Voluntary Benefits Include: Critical Illness, Hospital Indemnity and Accident Insurance
Employee Discounts and Perks Program
Employee Wellness Subsidy
Tuition Assistance Program (Selected Dealerships)
The salary you will receive can fluctuate based on several personalized factors, such as the job's geographical location, your expertise, skills, and professional background. Additionally, the comprehensive compensation package associated with this role might encompass additional components, which will be contingent upon the specific job offer extended to you. If you receive a job offer, you will receive detailed information about your eligibility and participation in these benefits plans.
At Mills Auto Group, we don’t just welcome diversity - we celebrate it! Mills Auto Group is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.
If this role interests you, we invite you to submit your resume today!
#J-18808-Ljbffr