Medicare Sales Agent - Hybrid in De Pere, WI
UnitedHealthcare, De Pere, Wisconsin, United States, 54115
Overview
UHC is seeking dedicated sales professionals to be part of our team. Up to $3,000 sign on bonus for external applicants. Guaranteed base pay plus monthly sales incentive earning potential. Realistic Job Preview video. At UnitedHealthcare, we are simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Ready to make a difference? Join us to start Caring. Connecting. Growing together. We are growing our team in De Pere, WI and have multiple Medicare Sales Agent openings available now. In this inbound call role, you will receive a competitive base salary, and bonuses based on your sales performance. You will consult customers on their insurance needs and match the correct coverages, products, and benefits. Our training classes not only prepare you for your role, but we will pay for and provide support for you to obtain the required state insurance licenses. No license is required prior to starting in the role. During training, all new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material. If you reside near De Pere, WI you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges. Work Schedule
Operating hours: Monday - Friday 7:00AM - 9:30PM local time; your shift will be provided during training with rotational weekend work Full time position with flexibility desired based on the seasonality of our business Work Location
Onsite training program in a standard day shift for 6 - 10 weeks Hybrid work models after training and nesting period. Once completed, employees may work from home up to 3 business days per week Primary Responsibilities
Answer incoming phone calls from prospective members, identify the type of assistance and information needed with the goal to convert caller to a qualified lead and sale Follow up with members on questions or to review current or new products and services Navigate multiple computer systems to document member information while maintaining active listening and engagement Demonstrate knowledge of the product portfolio by addressing needs of members, explaining product differences, and assisting selection of product to best meet their needs Assist in completion of the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines Meet the goals established for performance, attendance, and consumer experience Meet and maintain requirements for agent licensure, appointments, and annual product certification Compensation & Benefits
As a licensed agent, total compensation is determined by ability to sell and deliver a great customer experience Compensation = Base pay + monthly sales incentive Average annual earnings $50K - $65K through base plus commissions Top performers can earn $80K (+) 15 days accrued Paid Time Off during first year plus 8 paid holidays Sign-On Bonus up to $2,000 for unlicensed external applicants Sign-on Bonus up to $3,000 for licensed external applicants Medical Plan options with Health Spending Account or Health Savings Account Dental, Vision, Life & AD&D Insurance with Short-term and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Fun and competitive work environment focused on teamwork and individual success More information can be downloaded from the benefits page. Required Qualifications
High School Diploma/GED (or higher) OR 4+ years of customer service/sales experience Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training) Ability to work regularly scheduled shifts, including the training period, with flexibility to adjust daily schedule and work overtime and/or weekends as needed Must live within commutable distance to our 2020 Innovation Court, De Pere, WI office Preferred Qualifications
Previous sales experience Familiarity with computer and Windows PC applications, with ability to learn new and complex computer system applications Flexibility to customize approach to meet all caller communication styles All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy Sign-on bonus is only available to external candidates; internal candidates are not eligible Pay is based on factors including local labor markets, education, work experience, and certifications. The hourly pay range is $16.00 to $24.04 per hour based on full-time employment. This role is eligible for bonuses based on sales performance. We comply with all minimum wage laws as applicable. UnitedHealth Group is an Equal Employment Opportunity employer. UnitedHealth Group is a drug-free workplace; candidates must pass a drug test before beginning employment.
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UHC is seeking dedicated sales professionals to be part of our team. Up to $3,000 sign on bonus for external applicants. Guaranteed base pay plus monthly sales incentive earning potential. Realistic Job Preview video. At UnitedHealthcare, we are simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Ready to make a difference? Join us to start Caring. Connecting. Growing together. We are growing our team in De Pere, WI and have multiple Medicare Sales Agent openings available now. In this inbound call role, you will receive a competitive base salary, and bonuses based on your sales performance. You will consult customers on their insurance needs and match the correct coverages, products, and benefits. Our training classes not only prepare you for your role, but we will pay for and provide support for you to obtain the required state insurance licenses. No license is required prior to starting in the role. During training, all new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material. If you reside near De Pere, WI you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges. Work Schedule
Operating hours: Monday - Friday 7:00AM - 9:30PM local time; your shift will be provided during training with rotational weekend work Full time position with flexibility desired based on the seasonality of our business Work Location
Onsite training program in a standard day shift for 6 - 10 weeks Hybrid work models after training and nesting period. Once completed, employees may work from home up to 3 business days per week Primary Responsibilities
Answer incoming phone calls from prospective members, identify the type of assistance and information needed with the goal to convert caller to a qualified lead and sale Follow up with members on questions or to review current or new products and services Navigate multiple computer systems to document member information while maintaining active listening and engagement Demonstrate knowledge of the product portfolio by addressing needs of members, explaining product differences, and assisting selection of product to best meet their needs Assist in completion of the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines Meet the goals established for performance, attendance, and consumer experience Meet and maintain requirements for agent licensure, appointments, and annual product certification Compensation & Benefits
As a licensed agent, total compensation is determined by ability to sell and deliver a great customer experience Compensation = Base pay + monthly sales incentive Average annual earnings $50K - $65K through base plus commissions Top performers can earn $80K (+) 15 days accrued Paid Time Off during first year plus 8 paid holidays Sign-On Bonus up to $2,000 for unlicensed external applicants Sign-on Bonus up to $3,000 for licensed external applicants Medical Plan options with Health Spending Account or Health Savings Account Dental, Vision, Life & AD&D Insurance with Short-term and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Fun and competitive work environment focused on teamwork and individual success More information can be downloaded from the benefits page. Required Qualifications
High School Diploma/GED (or higher) OR 4+ years of customer service/sales experience Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training) Ability to work regularly scheduled shifts, including the training period, with flexibility to adjust daily schedule and work overtime and/or weekends as needed Must live within commutable distance to our 2020 Innovation Court, De Pere, WI office Preferred Qualifications
Previous sales experience Familiarity with computer and Windows PC applications, with ability to learn new and complex computer system applications Flexibility to customize approach to meet all caller communication styles All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy Sign-on bonus is only available to external candidates; internal candidates are not eligible Pay is based on factors including local labor markets, education, work experience, and certifications. The hourly pay range is $16.00 to $24.04 per hour based on full-time employment. This role is eligible for bonuses based on sales performance. We comply with all minimum wage laws as applicable. UnitedHealth Group is an Equal Employment Opportunity employer. UnitedHealth Group is a drug-free workplace; candidates must pass a drug test before beginning employment.
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