
Ocular Surgery Account Manager-Charlotte
Harrow, Inc., Charlotte, North Carolina, United States, 28245
Ocular Surgery Account Manager-Charlotte
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Job Summary The Ocular Surgery Account Manager (OSAM) is responsible for growing business with Harrow‑approved products with a strong focus on expanding sales in a defined geographic region, reporting to the National Sales Director, Ocular Surgery. The position requires a highly motivated self‑starter with strong business acumen who offers solutions to challenges, has a positive presence with internal and external customers, is well organized, and can multitask in a continuously changing and dynamic ophthalmic surgery environment.
Core Responsibilities
Takes 100% ownership to meet or exceed quarterly sales revenue and product goals.
Communicates complex clinical information to ophthalmic surgeons, billers, and administration in both the surgeon’s office and ASC.
Assesses local dynamics to inform area business growth acceleration plans.
Understands reimbursement concepts related to buy and bill.
Develops critical physician and ASC staff relationships within the assigned geography.
Utilizes all internal resources when developing quarterly action plans or handling problem accounts.
Provides weekly new business forecasts and updates.
Records all sales activity in Salesforce.
Maintains an in‑depth and professional level understanding of the Harrow surgical peri‑operative products.
Collaborates effectively with internal departments and peers.
Acts with a sense of urgency at all levels of customer care and follow up.
Travels throughout the assigned geography on a routine basis.
Observes all industry and company policies and guidelines.
Complies with state and federal legislation and regulatory requirements.
Manages expenses responsibly and ethically.
Qualifications & Requirements
Bachelor’s degree in a related field.
At least 3 years of successful ophthalmology sales experience with buy and bill sales and/or ophthalmic medical device sales experience preferred.
Ability to build, develop, and foster longstanding relationships with customers.
Proficient with MS Office products, including Word, Excel, PowerPoint.
Knowledge of how physicians make decisions regarding patient care for various therapies.
Excellent presentation and interpersonal skills.
Solid independent judgment and initiative required.
Superior communication and written skills.
Ability to multitask and adjust priorities as needed.
Good problem‑solving and analytical skills.
Proficient in Salesforce CRM.
Position Type Remote
Travel Expected travel in the field will be about 100% which will include overnight stays which is less than 75%.
As set forth in Harrow, Inc.’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
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Job Summary The Ocular Surgery Account Manager (OSAM) is responsible for growing business with Harrow‑approved products with a strong focus on expanding sales in a defined geographic region, reporting to the National Sales Director, Ocular Surgery. The position requires a highly motivated self‑starter with strong business acumen who offers solutions to challenges, has a positive presence with internal and external customers, is well organized, and can multitask in a continuously changing and dynamic ophthalmic surgery environment.
Core Responsibilities
Takes 100% ownership to meet or exceed quarterly sales revenue and product goals.
Communicates complex clinical information to ophthalmic surgeons, billers, and administration in both the surgeon’s office and ASC.
Assesses local dynamics to inform area business growth acceleration plans.
Understands reimbursement concepts related to buy and bill.
Develops critical physician and ASC staff relationships within the assigned geography.
Utilizes all internal resources when developing quarterly action plans or handling problem accounts.
Provides weekly new business forecasts and updates.
Records all sales activity in Salesforce.
Maintains an in‑depth and professional level understanding of the Harrow surgical peri‑operative products.
Collaborates effectively with internal departments and peers.
Acts with a sense of urgency at all levels of customer care and follow up.
Travels throughout the assigned geography on a routine basis.
Observes all industry and company policies and guidelines.
Complies with state and federal legislation and regulatory requirements.
Manages expenses responsibly and ethically.
Qualifications & Requirements
Bachelor’s degree in a related field.
At least 3 years of successful ophthalmology sales experience with buy and bill sales and/or ophthalmic medical device sales experience preferred.
Ability to build, develop, and foster longstanding relationships with customers.
Proficient with MS Office products, including Word, Excel, PowerPoint.
Knowledge of how physicians make decisions regarding patient care for various therapies.
Excellent presentation and interpersonal skills.
Solid independent judgment and initiative required.
Superior communication and written skills.
Ability to multitask and adjust priorities as needed.
Good problem‑solving and analytical skills.
Proficient in Salesforce CRM.
Position Type Remote
Travel Expected travel in the field will be about 100% which will include overnight stays which is less than 75%.
As set forth in Harrow, Inc.’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
#J-18808-Ljbffr