A leading data and AI firm in Vermont seeks a Digital Customer Success Strategist to architect and lead digital-first customer success initiatives. The ideal candidate will have over 5 years of experience, specifically in digital customer success or B2B SaaS environments. Responsibilities include developing automated, data-driven programs to enhance customer engagement and applying metrics-based strategies to improve product adoption and customer satisfaction. Join this innovative team to make a significant impact across a diverse customer portfolio.
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