Mortgage Customer Outreach Specialist I-REMOTE
M&T Bank, Myrtle Point, Oregon, United States, 97458
Overview
Employer Industry: Mortgage Services
Why consider this job opportunity
Salary up to $31.14 per hour
Opportunity for career advancement and growth within the organization
Work remotely for candidates residing over 25 miles from Getzville, NY
Supportive and collaborative work environment
Chance to make a positive impact on consumer financial situations
What to Expect (Job Responsibilities)
Initiate contact with consumers in the early stages of mortgage loan default to collect past due payments
Collect consumer financial information and assess their ability to repay delinquent amounts, arranging repayment plans as necessary
Handle inbound calls regarding mortgage loan products from various internal departments and consumers
Identify and investigate suspect situations, escalating issues to management with recommended actions
Adhere to compliance and operational risk controls in accordance with company and regulatory standards
What is Required (Qualifications)
A combined 2 years of higher education and/or relevant work experience
Ability to communicate effectively and professionally over the phone
Excellent communication and customer service skills
Proficiency with word processing and spreadsheet software
How to Stand Out (Preferred Qualifications)
Associate’s degree
Collections experience
Knowledge of employer systems
#MortgageServices #CustomerService #CareerOpportunity #CompetitivePay #RemoteWork
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity
Salary up to $31.14 per hour
Opportunity for career advancement and growth within the organization
Work remotely for candidates residing over 25 miles from Getzville, NY
Supportive and collaborative work environment
Chance to make a positive impact on consumer financial situations
What to Expect (Job Responsibilities)
Initiate contact with consumers in the early stages of mortgage loan default to collect past due payments
Collect consumer financial information and assess their ability to repay delinquent amounts, arranging repayment plans as necessary
Handle inbound calls regarding mortgage loan products from various internal departments and consumers
Identify and investigate suspect situations, escalating issues to management with recommended actions
Adhere to compliance and operational risk controls in accordance with company and regulatory standards
What is Required (Qualifications)
A combined 2 years of higher education and/or relevant work experience
Ability to communicate effectively and professionally over the phone
Excellent communication and customer service skills
Proficiency with word processing and spreadsheet software
How to Stand Out (Preferred Qualifications)
Associate’s degree
Collections experience
Knowledge of employer systems
#MortgageServices #CustomerService #CareerOpportunity #CompetitivePay #RemoteWork
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr