Order Entry / Customer Service Specialists
Sullivan Group HR, Hardeeville, South Carolina, United States, 29927
Order Entry & Customer Service Specialist
Full-Time
Location : Hardeeville, SC | On-site
About KBRS KBRS Inc. is an industry leader in waterproof shower systems and wet-room solutions, serving contractors, designers, showrooms, and distributors nationwide. We are known for precision-manufactured products, strong partnerships, and a customer-first approach.
Position Overview KBRS is seeking a full-time Order Entry & Customer Service Specialist to serve as a key point of contact between our customers, outside sales team, and internal operations. This role is responsible for accurately entering customer purchase orders into our ERP system (Acumatica), confirming pricing, drawings, and specifications, and providing professional, customer-focused communication throughout the order process.
Key Responsibilities
Receive customer purchase orders via phone and email
Accurately enter orders into Acumatica ERP
Confirm pricing, product specifications, and drawings
Field inbound customer calls regarding order confirmation and status
Communicate effectively with outside sales representatives and internal teams
Maintain accurate order documentation and notes
Qualifications
Associate's degree preferred OR 5+ years of relevant experience in order entry, customer service, or inside sales support
Experience working with ERP systems (Acumatica preferred)
Manufacturing, construction, or distribution experience preferred
Strong attention to detail and organizational skills
Professional verbal and written communication skills
Compensation & Benefits
Competitive full-time salary based on experience
Health, dental, and vision insurance
401(k) retirement plan
Paid time off and paid holidays
Tony Sferlazzo
President/COO
tsferlazzo@kbrs.com
Phone: 843.540.3211
#J-18808-Ljbffr
Full-Time
Location : Hardeeville, SC | On-site
About KBRS KBRS Inc. is an industry leader in waterproof shower systems and wet-room solutions, serving contractors, designers, showrooms, and distributors nationwide. We are known for precision-manufactured products, strong partnerships, and a customer-first approach.
Position Overview KBRS is seeking a full-time Order Entry & Customer Service Specialist to serve as a key point of contact between our customers, outside sales team, and internal operations. This role is responsible for accurately entering customer purchase orders into our ERP system (Acumatica), confirming pricing, drawings, and specifications, and providing professional, customer-focused communication throughout the order process.
Key Responsibilities
Receive customer purchase orders via phone and email
Accurately enter orders into Acumatica ERP
Confirm pricing, product specifications, and drawings
Field inbound customer calls regarding order confirmation and status
Communicate effectively with outside sales representatives and internal teams
Maintain accurate order documentation and notes
Qualifications
Associate's degree preferred OR 5+ years of relevant experience in order entry, customer service, or inside sales support
Experience working with ERP systems (Acumatica preferred)
Manufacturing, construction, or distribution experience preferred
Strong attention to detail and organizational skills
Professional verbal and written communication skills
Compensation & Benefits
Competitive full-time salary based on experience
Health, dental, and vision insurance
401(k) retirement plan
Paid time off and paid holidays
Tony Sferlazzo
President/COO
tsferlazzo@kbrs.com
Phone: 843.540.3211
#J-18808-Ljbffr