Residential Retention Lead — Customer Solutions

A leading telecommunications provider is seeking a Customer Retention Manager to lead a team focused on retaining existing customers. In this role, you will actively support efforts to enhance customer experience, supervise agents, and ensure satisfaction throughout retention transactions. A minimum of an Associate's degree and 3-5 years' call center experience are required. The position offers opportunities for coaching and developing agents to meet retention goals, fully in an office environment. #J-18808-Ljbffr