Senior CX Associate - VIP & AI-Driven Support

A leading gaming technology company is seeking an experienced customer service leader in Massachusetts. The role involves providing direction for customer inquiries, managing escalated requests, and training staff on processes. Candidates should ideally possess a bachelor’s degree and strong communication skills. The role offers an hourly salary range of $19.62 to $24.52, with additional bonuses and benefits. Flexible shift work is required to accommodate varying player interactions. #J-18808-Ljbffr