Why consider this job opportunity
Salary up to $24.52 per hour Opportunity for bonuses, equity, and comprehensive benefits Gain valuable experience in customer experience management within a leading tech company Flexible scheduling with the ability to support different shifts Work in a fast-paced, innovative environment that embraces emerging technologies Be part of a team that directly impacts player satisfaction and product development What to Expect (Job Responsibilities)
Provide daily direction to ensure customer service inquiries are answered efficiently and knowledgeably Handle VIP requests and escalated cases while monitoring social media platforms for customer interactions Monitor for critical site issues and engage internal teams as necessary Use sound judgment in addressing department or employee concerns Facilitate training for Customer Experience Associates on products and daily processes What is Required (Qualifications)
Bachelors degree in business management, sports management, or a related field preferred Ability to multi-task and handle high-leverage player interactions Flexibility to work different shifts to support player commitments Strong collaboration and communication skills All applicants must be at least 21 years of age due to state licensing requirements How to Stand Out (Preferred Qualifications)
Familiarity with ServiceNow is preferred Experience in a customer service role within the gaming or tech industry #Technology #Gaming #CustomerExperience #CareerGrowth #Innovation We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Salary up to $24.52 per hour Opportunity for bonuses, equity, and comprehensive benefits Gain valuable experience in customer experience management within a leading tech company Flexible scheduling with the ability to support different shifts Work in a fast-paced, innovative environment that embraces emerging technologies Be part of a team that directly impacts player satisfaction and product development What to Expect (Job Responsibilities)
Provide daily direction to ensure customer service inquiries are answered efficiently and knowledgeably Handle VIP requests and escalated cases while monitoring social media platforms for customer interactions Monitor for critical site issues and engage internal teams as necessary Use sound judgment in addressing department or employee concerns Facilitate training for Customer Experience Associates on products and daily processes What is Required (Qualifications)
Bachelors degree in business management, sports management, or a related field preferred Ability to multi-task and handle high-leverage player interactions Flexibility to work different shifts to support player commitments Strong collaboration and communication skills All applicants must be at least 21 years of age due to state licensing requirements How to Stand Out (Preferred Qualifications)
Familiarity with ServiceNow is preferred Experience in a customer service role within the gaming or tech industry #Technology #Gaming #CustomerExperience #CareerGrowth #Innovation We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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