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Senior Manager; Community Impact Operations

United Way Of Central Carolinas Inc, Charlotte, North Carolina, United States, 28245

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POSITION TITLE:

Sr. Manager, Community Impact Operations DEPARTMENT:

Community Impact

REPORTS TO:

Director of Community Initiates

TYPE:

Full Time, Exempt

SALARY:

$69,200-$73,100

Inclusion & Equity United Way of Greater Charlotte is committed to a workforce that reflects our entire community. United Way opposes racism and oppression in all its forms and believes the nonprofit work environment is enhanced when diverse groups of people with ideas come together to achieve common goals. United Way understands that diverse representation and perspectives are vital to our success.

The Sr. Manager, Community Impact Operations provides project management services for the Community Impact Team including planning, researching, organizing, managing, coordinating, and executing activities related to grantmaking, operations, and fundraising to ensure reliable and efficient achievement of project goals. As a member of the Community Impact team, this individual will work closely and collaboratively with other team members and external stakeholders to create seamless organizational alignment with defined community impact capacity building strategies and programs. An ideal candidate would be a highly organized strategic thinker and skilled learner committed to ensuring a high level of leadership, accountability, and effectiveness in project management.

Accountability and Responsibilities

Design and develop comprehensive grantmaking project plan including objectives, strategies, and tactics to meet desired goals, working in partnership with Community Impact team members.

Create and manage the grantmaking calendar and activities

Provide timely and consistent support to community volunteers, community leaders and partner agencies during grant making, assisting them in accessing applications and navigating grants software

Maintain and sustain effective collaborative relationships with grantees across programs ensuring effective partnerships, collaborations, and linkages among and between grantees

Collaborate with Research and Evaluation team to create, implement, and manage data collection for all current and future funding streams across United Way footprint

Perform administrative duties to ensure the success of grantmaking process (e.g., calendar invites, and monitor survey responses)

Work collaboratively with all levels of staff, often under limited direction, and take a leading role in change management initiatives related to project management of the grantmaking and execution process across the organization

Project manage key organization-wide events, including The Longest Table and other special United Way initiatives, utilizing strong project management skills to ensure successful execution

Collaborate with the Director of Community Initiatives on department-wide initiatives, events, and programs, including facilitating staff meetings and gathering staff input for departmental goals

Partner with the Research and Evaluation team to assess the effectiveness of United Way programming and initiatives for continuous quality improvement purposes and funder compliance

Represent the United Way of Greater Charlotte on community initiatives and speaking engagements, as requested

Foster a continuous learning and improvement culture

Perform other related duties as required to support the organization

Roles and Responsibilities

Lead administrative staff of two

Manages the assigned project and key deliverables

Primary liaison between the project stakeholders

Communicates ongoing project status, potential issues, and timelines as required

Leads and manages the efforts of all key cross-functional departments to perform all project-related activities according to project milestones/timelines in a manner consistent with the applicable process, regulatory and accrediting entities, and ethical business practice

Organized and detail-oriented with proven ability to prioritize and manage multiple tasks in a fast-paced and goal-oriented environment

Excellent interpersonal, and communication skills

Flexible and adaptable team member, comfortable with managing change and coaching others

Complex program oversight, cross-functional integration, strategic initiative development, organizational process improvement

Manage the grantmaking CRM, e-Cimpact.

What You’ll Need: Education, Experience, and Skills

Previous project management experience

PMP desired

Bachelor's degree or equivalent experience. Advanced degree beneficial

7+ years of professional experience, prior leadership and/or supervisory responsibilities beneficial

Advanced project management, strategic planning, change management, business acumen experience

Ability to influence without authority

Workplace Values

Respect

– Treat everyone with dignity, courtesy, and professionalism by listening and appreciating diverse perspectives.

Appreciation

– Recognize contributions, support growth, and foster an inclusive sense of belonging.

Authenticity

– Be genuine and honest, aligning words and actions to build trust.

Excellence

– Deliver high-quality work, seek improvement, and take pride in results.

Empathy

– Show compassion and understanding for colleagues' experiences and needs.

Collaboration

– Share knowledge, support teammates, and work openly toward shared success.

Benefits Comprehensive benefits include Health, Dental, Vision, a 401(k) defined contribution plan, Paid Holidays, and Paid Time off. Medical Life Insurance, Short and Long-Term Disability Accident and Critical Illness, and Pet Insurance.

We recognize that candidates may not meet every requirement listed. If you're passionate about lifting children and families out of poverty, have relevant skills and experience, and are eager to learn, we strongly encourage you to apply. Studies show that people from underrepresented groups often hesitate to apply unless they meet 100% of the qualifications. We value diverse perspectives and believe that your unique combination of skills, experiences, and enthusiasm might be exactly what we need. Our goal is to build a talented, diverse team committed to our mission, so please don't hesitate to submit your application.

United Way of Greater Charlotte is an Equal Opportunity Employer Committed to Diversity, Equity, and Inclusion.

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