Outreach and Engagement Specialist
Burrell Behavioral Health, Saint Louis, Missouri, United States, 63146
Overview
Job Title:
Outreach & Engagement Specialist
Location:
Saint Louis, MO
Department:
Recovery Services
Employment Type:
Full-Time
Job Summary:
The Outreach & Engagement Specialist plays a vital role in helping individuals with opioid use disorders remain connected to life-saving treatment and supportive services. This position is ideal for someone who is passionate about meeting people where they are, building trust, and removing barriers to care. You’ll join a compassionate, mission-driven team dedicated to supporting recovery, strengthening engagement, and improving outcomes for individuals receiving Medication Assisted Treatment (MAT).
In this role, you will provide consistent outreach, education, and support to clients who may not be fully engaged in outpatient treatment services. Work may occur remotely, onsite, or in community settings, and includes individual outreach, group facilitation, documentation, and collaboration with multidisciplinary treatment teams. Your efforts will directly contribute to increased access to care, sustained recovery, and improved quality of life for those served.
Key Responsibilities
Maintain an assigned caseload of clients receiving Medication Assisted Treatment who may require additional engagement and support
Conduct regular outreach with clients through phone, virtual, and face-to-face contact
Meet with clients in the community to provide resources, education, and harm-reduction services such as Narcan distribution
Facilitate a minimum of two morning and two afternoon or evening group sessions focused on education and support for MAT participants
Build rapport with clients to reduce barriers to treatment and increase participation in services
Accurately document outreach activities, individual contacts, and group sessions in the electronic health record in accordance with DMH, CARF, and CSTAR standards
Update treatment plans to reflect outreach efforts and client participation in support services
Collaborate with treatment teams across locations by providing client updates and contributing to treatment recommendations
Participate in scheduled individual supervision and team meetings
Identify opportunities for program improvement with a focus on client needs
Represent the organization professionally and support organizational goals and objectives
Perform other duties as assigned by leadership
Education, Experience, and/or Credential Qualifications
Certified Peer Specialist (CPS) and Community Support Specialist through the State of Missouri
Bachelor’s degree in a human services-related field such as social work, psychology, nursing, or education
OR
Any four-year degree with two years of qualifying experience
OR
Any combination of four years of higher education and qualifying experience
OR
High school diploma or equivalent with a minimum of four years of qualifying experience
Certification as a Peer Specialist by the state or meeting requirements to obtain certification within six months of hire
Completion of required peer training program and standardized examination, if applicable
Additional Qualifications
Must be at least 21 years of age
Self-identify as a current or former recipient of mental health or substance use services or as a person in recovery
Working knowledge of substance use disorder treatment and barriers to engagement in care
Ability to establish rapport and communicate effectively with diverse populations
Strong organizational, time management, and documentation skills
Proficiency with computer systems and electronic health records
Must be comfortable meeting with clients in community settings as needed
Current driver’s license, acceptable driving record, and current auto insurance required
Reliable transportation required
Successful completion of background checks including criminal, driving, abuse/neglect, and fingerprint screenings
Successful completion of DMH Community Support 101 Training within 30 days of hire
Obtain First Aid/CPR certification within three months of employment and maintain upon renewal
Must meet all training requirements at hire and annually thereafter
Physical Requirements
Perform sedentary work, exerting up to 10 pounds of force occasionally and negligible force frequently
Engage in repetitive hand, finger, and arm movements for documentation and computer use
Sit for extended periods with occasional walking or standing throughout the workday
Position Perks & Benefits
Paid time off:
full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package:
full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training:
initial, ongoing, comprehensive, and supportive
Career mobility:
advancement opportunities/promoting from within
Welcoming, warm, supportive:
a work culture and environment that promotes your well-being, values you as a human being, and encourages your health and happiness
About the Organization Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Places for People is a Smoke and Tobacco Free Workplace.
#J-18808-Ljbffr
Outreach & Engagement Specialist
Location:
Saint Louis, MO
Department:
Recovery Services
Employment Type:
Full-Time
Job Summary:
The Outreach & Engagement Specialist plays a vital role in helping individuals with opioid use disorders remain connected to life-saving treatment and supportive services. This position is ideal for someone who is passionate about meeting people where they are, building trust, and removing barriers to care. You’ll join a compassionate, mission-driven team dedicated to supporting recovery, strengthening engagement, and improving outcomes for individuals receiving Medication Assisted Treatment (MAT).
In this role, you will provide consistent outreach, education, and support to clients who may not be fully engaged in outpatient treatment services. Work may occur remotely, onsite, or in community settings, and includes individual outreach, group facilitation, documentation, and collaboration with multidisciplinary treatment teams. Your efforts will directly contribute to increased access to care, sustained recovery, and improved quality of life for those served.
Key Responsibilities
Maintain an assigned caseload of clients receiving Medication Assisted Treatment who may require additional engagement and support
Conduct regular outreach with clients through phone, virtual, and face-to-face contact
Meet with clients in the community to provide resources, education, and harm-reduction services such as Narcan distribution
Facilitate a minimum of two morning and two afternoon or evening group sessions focused on education and support for MAT participants
Build rapport with clients to reduce barriers to treatment and increase participation in services
Accurately document outreach activities, individual contacts, and group sessions in the electronic health record in accordance with DMH, CARF, and CSTAR standards
Update treatment plans to reflect outreach efforts and client participation in support services
Collaborate with treatment teams across locations by providing client updates and contributing to treatment recommendations
Participate in scheduled individual supervision and team meetings
Identify opportunities for program improvement with a focus on client needs
Represent the organization professionally and support organizational goals and objectives
Perform other duties as assigned by leadership
Education, Experience, and/or Credential Qualifications
Certified Peer Specialist (CPS) and Community Support Specialist through the State of Missouri
Bachelor’s degree in a human services-related field such as social work, psychology, nursing, or education
OR
Any four-year degree with two years of qualifying experience
OR
Any combination of four years of higher education and qualifying experience
OR
High school diploma or equivalent with a minimum of four years of qualifying experience
Certification as a Peer Specialist by the state or meeting requirements to obtain certification within six months of hire
Completion of required peer training program and standardized examination, if applicable
Additional Qualifications
Must be at least 21 years of age
Self-identify as a current or former recipient of mental health or substance use services or as a person in recovery
Working knowledge of substance use disorder treatment and barriers to engagement in care
Ability to establish rapport and communicate effectively with diverse populations
Strong organizational, time management, and documentation skills
Proficiency with computer systems and electronic health records
Must be comfortable meeting with clients in community settings as needed
Current driver’s license, acceptable driving record, and current auto insurance required
Reliable transportation required
Successful completion of background checks including criminal, driving, abuse/neglect, and fingerprint screenings
Successful completion of DMH Community Support 101 Training within 30 days of hire
Obtain First Aid/CPR certification within three months of employment and maintain upon renewal
Must meet all training requirements at hire and annually thereafter
Physical Requirements
Perform sedentary work, exerting up to 10 pounds of force occasionally and negligible force frequently
Engage in repetitive hand, finger, and arm movements for documentation and computer use
Sit for extended periods with occasional walking or standing throughout the workday
Position Perks & Benefits
Paid time off:
full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package:
full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training:
initial, ongoing, comprehensive, and supportive
Career mobility:
advancement opportunities/promoting from within
Welcoming, warm, supportive:
a work culture and environment that promotes your well-being, values you as a human being, and encourages your health and happiness
About the Organization Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Places for People is a Smoke and Tobacco Free Workplace.
#J-18808-Ljbffr