Sales & Catering Administrator - Sheraton Indianapolis City Centre
Remington Hotels, Indianapolis, Indiana, us, 46262
Overview
The Sales & Catering Administrative Assistant provides essential administrative and operational support to the Sales & Catering department. This role partners closely with Sales Managers, Catering Managers, and hotel leadership to support revenue-generating initiatives, client engagement, and system accuracy.
Key Responsibilities
Provide administrative and clerical support to the Sales & Catering team to ensure efficient daily operations
Serve as a professional point of contact for client inquiries, phone calls, and internal requests
Assist with proposal preparation, contracts, correspondence, and client follow-up
Support group room block management, including block setup, maintenance, and monitoring of pickup
Assist with coordination of internal meetings, site inspections, sales initiatives, and client visits
Maintain accurate records, files, and sales databases in accordance with brand and hotel standards
Collaborate with Revenue Management, Reservations, Events, and Operations teams to ensure seamless execution
Uphold Sheraton service standards while delivering exceptional customer service to both internal and external partners
Qualifications
1+ year of administrative experience, preferably in hospitality, sales, or events
Experience or familiarity with group room blocks or hotel reservations systems a plus
Experience with Lightspeed and Marriott CI a plus
Proficiency in Microsoft Office Suite and database management systems
Strong verbal and written communication skills
Excellent organizational skills with strong attention to detail
Ability to manage multiple priorities in a fast-paced, deadline-driven environment
Team-oriented mindset with a positive, service-focused attitude
Training will be provided on hotel systems, brand standards, and departmental processes to support success and career growth
Position Overview The Sales & Catering Administrative Assistant provides essential administrative and operational support to the Sales & Catering department. This role partners closely with Sales Managers, Catering Managers, and hotel leadership to support revenue-generating initiatives, client engagement, and system accuracy.
This position is ideal for an organized, motivated professional who enjoys a fast-paced hospitality environment and is interested in building a long-term career in hotel sales, catering, or events within the Remington Hospitality portfolio.
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Key Responsibilities
Provide administrative and clerical support to the Sales & Catering team to ensure efficient daily operations
Serve as a professional point of contact for client inquiries, phone calls, and internal requests
Assist with proposal preparation, contracts, correspondence, and client follow-up
Support group room block management, including block setup, maintenance, and monitoring of pickup
Assist with coordination of internal meetings, site inspections, sales initiatives, and client visits
Maintain accurate records, files, and sales databases in accordance with brand and hotel standards
Collaborate with Revenue Management, Reservations, Events, and Operations teams to ensure seamless execution
Uphold Sheraton service standards while delivering exceptional customer service to both internal and external partners
Qualifications
1+ year of administrative experience, preferably in hospitality, sales, or events
Experience or familiarity with group room blocks or hotel reservations systems a plus
Experience with Lightspeed and Marriott CI a plus
Proficiency in Microsoft Office Suite and database management systems
Strong verbal and written communication skills
Excellent organizational skills with strong attention to detail
Ability to manage multiple priorities in a fast-paced, deadline-driven environment
Team-oriented mindset with a positive, service-focused attitude
Training will be provided on hotel systems, brand standards, and departmental processes to support success and career growth
Position Overview The Sales & Catering Administrative Assistant provides essential administrative and operational support to the Sales & Catering department. This role partners closely with Sales Managers, Catering Managers, and hotel leadership to support revenue-generating initiatives, client engagement, and system accuracy.
This position is ideal for an organized, motivated professional who enjoys a fast-paced hospitality environment and is interested in building a long-term career in hotel sales, catering, or events within the Remington Hospitality portfolio.
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