Strategic Communications Specialist, (Human Resources Specialist II/III, Grade N
Montgomery County (MD), Rockville, Maryland, us, 20849
Please note: The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be based on the candidate’s qualifications and experience:
Grade N22: $73,569 - $96,488 Grade N25: $83,556 - $129,679 WHO WE ARE
Our mission is to build a strong and resilient County workforce. We are a highly motivated, versatile, and people-oriented team dedicated to serving our community by hiring, training, and retaining a well-qualified, high-performing, diverse, and inclusive workforce to serve over one million County residents. We serve 10,000 employees in 35 different departments and 6,000 retirees. We promote positive management/union relationships in coordination with our four union organizations. We value diversity, inclusion, and equity for all employees. WHO WE ARE LOOKING FOR
The Office of Human Resources (OHR) is seeking a Strategic Communications Specialist (HR Specialist II/III) to collaborate with our teams in creating informative, engaging, and accessible communications for diverse target audiences. Join our team and help us tell the story of our workforce, benefits, and programs while improving the way we deliver and communicate our services to our customers. This job is for you if:
You understand that great communication isn’t just about what you say – it’s about how, when, and where you say it. You are passionate about the employee and customer experience. You are eager to be part of transformative work to develop and engage the County’s workforce. You are excited by complex, high-visibility projects where your work makes a real difference. You are equally comfortable drafting an executive memo, designing an infographic, developing a change management communication plan, and reviewing training materials for clarity and impact. As a Strategic Communications Specialist, you'll be at the heart of how we communicate with County employees, job seekers, retirees, and leadership. Your work will span end-to-end communications across the employee lifecycle—from recruitment to retirement and touch every corner of the organization. You’ll help ensure OHR programs and services are clear, accessible, and usable for the people we serve, shaping strategies and deliverables that build engagement, drive measurable outcomes, and strengthen partnerships across the organization. Major duties will include: Create a wide range of HR communications materials from concept through final, polished delivery, including emails, newsletters, user guides, FAQs, flyers, surveys, forms, posters, and other resources Translate complex, technical, or sensitive HR and legal information into clear, accurate, audience-appropriate messaging Review and refine training and informational materials (emails, presentations, recordings, handouts) developed by internal HR partners to ensure accuracy, usability, and alignment with organizational voice and branding Develop communication strategies and messaging approaches aligned with organizational priorities, timelines, and the needs of diverse audiences. Serve as a communications lead for HR-driven change initiatives and program redesigns Identify communication gaps, risks, and inconsistencies prior to launch and proactively address them Partner with HR experts to create and distribute communications about HR programs, policies, and services, including benefits, workforce planning, occupational medical services, records management, and customer service Support year-round health insurance communications, including annual open enrollment, plan updates, reminders, and decision-support materials. Manage multiple communications projects and competing priorities simultaneously, coordinating with colleagues and stakeholders to align content, timing, distribution channels, and approval workflows Develop reusable communication assets (guides, FAQs, templates, frameworks) to support consistent, efficient delivery Serve as backup support for team portfolios in communications and customer service operations If filled at the II
Experience:
Two years of professional experience in the area of public relations, human resources management, change management, or a related field. Education:
Graduation from an accredited college or university with a bachelor’s degree in human resources management, business administration, industrial psychology, public administration, or related field. Equivalency:
An equivalent combination of education and experience may be substituted. If filled at the III
Experience:
Three years of professional experience in the area of public relations, human resources management, change management or related field. Education:
Graduation from an accredited college or university with a bachelor’s degree in human resources management, business administration, industrial psychology, public administration, or related field. Equivalency:
An equivalent combination of education and experience may be substituted. Preference for interviews will be given to applicants with experience in the following:
Strong technical writing skills in developing mass or corporate communications for broad audiences Experience serving as an editorial reviewer for high-visibility communications, ensuring consistent adherence to established voice, branding, and style standards Experience developing and implementing comprehensive communication and change management strategies Exceptional project management skills, especially in collaboration with varied stakeholders Experience producing accessible digital communications consistent with Web Content Accessibility Guidelines (WCAG) Strong editing and production skills in Microsoft Word, PowerPoint, Outlook, and Adobe Acrobat
#J-18808-Ljbffr
Grade N22: $73,569 - $96,488 Grade N25: $83,556 - $129,679 WHO WE ARE
Our mission is to build a strong and resilient County workforce. We are a highly motivated, versatile, and people-oriented team dedicated to serving our community by hiring, training, and retaining a well-qualified, high-performing, diverse, and inclusive workforce to serve over one million County residents. We serve 10,000 employees in 35 different departments and 6,000 retirees. We promote positive management/union relationships in coordination with our four union organizations. We value diversity, inclusion, and equity for all employees. WHO WE ARE LOOKING FOR
The Office of Human Resources (OHR) is seeking a Strategic Communications Specialist (HR Specialist II/III) to collaborate with our teams in creating informative, engaging, and accessible communications for diverse target audiences. Join our team and help us tell the story of our workforce, benefits, and programs while improving the way we deliver and communicate our services to our customers. This job is for you if:
You understand that great communication isn’t just about what you say – it’s about how, when, and where you say it. You are passionate about the employee and customer experience. You are eager to be part of transformative work to develop and engage the County’s workforce. You are excited by complex, high-visibility projects where your work makes a real difference. You are equally comfortable drafting an executive memo, designing an infographic, developing a change management communication plan, and reviewing training materials for clarity and impact. As a Strategic Communications Specialist, you'll be at the heart of how we communicate with County employees, job seekers, retirees, and leadership. Your work will span end-to-end communications across the employee lifecycle—from recruitment to retirement and touch every corner of the organization. You’ll help ensure OHR programs and services are clear, accessible, and usable for the people we serve, shaping strategies and deliverables that build engagement, drive measurable outcomes, and strengthen partnerships across the organization. Major duties will include: Create a wide range of HR communications materials from concept through final, polished delivery, including emails, newsletters, user guides, FAQs, flyers, surveys, forms, posters, and other resources Translate complex, technical, or sensitive HR and legal information into clear, accurate, audience-appropriate messaging Review and refine training and informational materials (emails, presentations, recordings, handouts) developed by internal HR partners to ensure accuracy, usability, and alignment with organizational voice and branding Develop communication strategies and messaging approaches aligned with organizational priorities, timelines, and the needs of diverse audiences. Serve as a communications lead for HR-driven change initiatives and program redesigns Identify communication gaps, risks, and inconsistencies prior to launch and proactively address them Partner with HR experts to create and distribute communications about HR programs, policies, and services, including benefits, workforce planning, occupational medical services, records management, and customer service Support year-round health insurance communications, including annual open enrollment, plan updates, reminders, and decision-support materials. Manage multiple communications projects and competing priorities simultaneously, coordinating with colleagues and stakeholders to align content, timing, distribution channels, and approval workflows Develop reusable communication assets (guides, FAQs, templates, frameworks) to support consistent, efficient delivery Serve as backup support for team portfolios in communications and customer service operations If filled at the II
Experience:
Two years of professional experience in the area of public relations, human resources management, change management, or a related field. Education:
Graduation from an accredited college or university with a bachelor’s degree in human resources management, business administration, industrial psychology, public administration, or related field. Equivalency:
An equivalent combination of education and experience may be substituted. If filled at the III
Experience:
Three years of professional experience in the area of public relations, human resources management, change management or related field. Education:
Graduation from an accredited college or university with a bachelor’s degree in human resources management, business administration, industrial psychology, public administration, or related field. Equivalency:
An equivalent combination of education and experience may be substituted. Preference for interviews will be given to applicants with experience in the following:
Strong technical writing skills in developing mass or corporate communications for broad audiences Experience serving as an editorial reviewer for high-visibility communications, ensuring consistent adherence to established voice, branding, and style standards Experience developing and implementing comprehensive communication and change management strategies Exceptional project management skills, especially in collaboration with varied stakeholders Experience producing accessible digital communications consistent with Web Content Accessibility Guidelines (WCAG) Strong editing and production skills in Microsoft Word, PowerPoint, Outlook, and Adobe Acrobat
#J-18808-Ljbffr