Prospect Development & Database Manager
Food Bank of Central and Eastern North Carolina, Raleigh, North Carolina, United States, 27601
The Food Bank of Central & Eastern North Carolina is an exciting, Challenging, and rewarding place to work. Our Vision: No one goes hungry. Our Mission: Nourish people. Build solutions. Empower communities. We are an equal opportunity employer and are known for our Core Values of Respect, Integrity, Compassion, Dedication, Teamwork, and Fun!
The Prospect Development & Database Manager is responsible for strengthening the organization's fundraising efforts by leading prospect identification, research, and fundraising pipeline support while ensuring the donor database effectively supports fundraising strategy.
This role partners closely with frontline fundraisers and Philanthropy Operations to support portfolio management, analyze donor data, and provide actionable insights that drive engagement, stewardship, and revenue growth. The position also maintains the integrity, structure, and usability of the donor database to support accurate reporting and informed decision-making.
JOB RESPONSIBILITIES
Prospect Development & Fundraising Pipeline Support • Support fundraising pipelines by identifying, qualifying, and researching prospective donors, foundations, and corporate partners. • Partner with frontline fundraisers to build, manage, and refine donor portfolios, including prospect
assignment, prioritization, and tracking. • Analyze giving history, engagement activity, and capacity indicators to inform solicitation, cultivation, and
stewardship strategies. • Maintain prospect research records, notes, and documentation to support effective moves management. • Prepare prospect lists, briefing materials, and portfolio analysis for fundraisers and leadership. • Monitor and report on pipeline activity, portfolio performance, and prospect movement to support fundraising decision-making.
Database Management & Data Integrity • Ensure the accuracy, consistency, and integrity of donor and prospect data within the CRM. • Maintain data standards, coding conventions, and documentation to support reporting, analytics, and prospect tracking. • Collaborate with Finance and Philanthropy Operations to ensure proper gift coding, attribution, and reconciliation. • Develop and run queries, reports, and dashboards to support fundraising strategy and operational needs. • Train and support staff on CRM best practices, data entry standards, and prospect tracking protocols. • Execute and maintain a structured data hygiene schedule.
Reporting, Analysis & Process Improvement • Produce regular and ad hoc reports to support fundraising performance, pipeline health, and donor
engagement. • Analyze trends and identify opportunities to improve prospect strategy, portfolio balance, and data usability. • Partner with Philanthropy Operations leadership to refine workflows, tools, and database functionality.
The above statements are intended to describe the general nature of the work being performed by people assigned this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
QUALIFICATIONS • Bachelor's degree or equivalent work experience required. • 3+ years of experience in prospect development, donor research, advancement services, or donor database management required. • Experience supporting fundraising pipelines and donor portfolios required. • Strong proficiency with CRM systems (e.g., Raiser's Edge, EveryAction, or similar) required. • Strong analytical, organizational, and communication skills required. • Experience working directly with gift officers or development leadership preferred. • Familiarity with moves management and prospect research tools preferred. • Advanced Raiser's Edge NXT experience; Blackbaud certification preferred. • Experience with online giving platforms (e.g., EveryAction) preferred. • Advanced Excel and reporting skills preferred.
MANAGEMENT
Functions as a team leader rather than a formal manager or supervisor. Provides guidance, subject-matter expertise, and cross-functional support related to prospect development and database best practices.
CONTACTS • Frequent contact with donors and contributors to the organization. • Consistent interface with Finance team. • Daily contact and interaction with Food Bank administrative staff.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.
While performing the essential functions of this position, the employee is regularly required to talk, hear, and interact without deliberate impediment (e.g., wearing or listening to headphones, etc.). The employee is often required to sit and use their hands and fingers to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb, balance, lift and/or move up to 10 pounds, and to stoop, crouch, or crawl. The vision abilities required by this job include close vision.
These physical demands are representative of the physical requirements necessary for an employee to perform the essential functions of the job successfully. Reasonable accommodation can be provided to enable people with disabilities to perform the described essential functions.
WORKING CONDITIONS • While performing the responsibilities of the job, the employee is required to work in an office setting. • Frequently, the employee will be required to drive an automobile. • The employee will be required to interact with Food Bank personnel in the warehouse(s). In doing so, the employee will occasionally be exposed to moving mechanical parts and vehicles. • The noise level in the work environment is usually quiet to moderate.
While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the described essential functions. The above statements are intended to describe the general nature of the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all essential functions and skills required of personnel so classified.
EQUAL OPPORTUNITY EMPLOYER
We are an equal opportunity employer. We do not regard race, color, religion, national origin, age, sex, pregnancy, marital status, disability, genetic information, veteran status, sexual orientation, or any protected class characteristic when seeking to hire. This practice, in addition to hiring, applies to our recruiting, training, transfers, promotions, job benefits, pay, dismissal practices, social and recreational activities, and any other term or condition of employment. We care about our employees, our candidates, and our community.
As such, please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
BENEFITS FOR YOU
We help YOU thrive. As a mission-based organization, we believe our team needs great support to help deliver on our work to Nourish People, Build Solutions, and Empower Communities. Our comprehensive benefits package includes:
Medical, Dental and Vision Plans Health Spending Accounts + Employer Contributions Flexible Spending Accounts Paid Time off: including Holidays, Personal, Vacation, and Sick Time 403(b) with 5% Match after 90 days Paid Parental Leave Employee Assistance Program 100% Employer paid STD and LTD Insurance 100% Employer paid Group Life Insurance Voluntary benefits including Accident and Critical Illness Business Travel mileage reimbursement
The Prospect Development & Database Manager is responsible for strengthening the organization's fundraising efforts by leading prospect identification, research, and fundraising pipeline support while ensuring the donor database effectively supports fundraising strategy.
This role partners closely with frontline fundraisers and Philanthropy Operations to support portfolio management, analyze donor data, and provide actionable insights that drive engagement, stewardship, and revenue growth. The position also maintains the integrity, structure, and usability of the donor database to support accurate reporting and informed decision-making.
JOB RESPONSIBILITIES
Prospect Development & Fundraising Pipeline Support • Support fundraising pipelines by identifying, qualifying, and researching prospective donors, foundations, and corporate partners. • Partner with frontline fundraisers to build, manage, and refine donor portfolios, including prospect
assignment, prioritization, and tracking. • Analyze giving history, engagement activity, and capacity indicators to inform solicitation, cultivation, and
stewardship strategies. • Maintain prospect research records, notes, and documentation to support effective moves management. • Prepare prospect lists, briefing materials, and portfolio analysis for fundraisers and leadership. • Monitor and report on pipeline activity, portfolio performance, and prospect movement to support fundraising decision-making.
Database Management & Data Integrity • Ensure the accuracy, consistency, and integrity of donor and prospect data within the CRM. • Maintain data standards, coding conventions, and documentation to support reporting, analytics, and prospect tracking. • Collaborate with Finance and Philanthropy Operations to ensure proper gift coding, attribution, and reconciliation. • Develop and run queries, reports, and dashboards to support fundraising strategy and operational needs. • Train and support staff on CRM best practices, data entry standards, and prospect tracking protocols. • Execute and maintain a structured data hygiene schedule.
Reporting, Analysis & Process Improvement • Produce regular and ad hoc reports to support fundraising performance, pipeline health, and donor
engagement. • Analyze trends and identify opportunities to improve prospect strategy, portfolio balance, and data usability. • Partner with Philanthropy Operations leadership to refine workflows, tools, and database functionality.
The above statements are intended to describe the general nature of the work being performed by people assigned this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
QUALIFICATIONS • Bachelor's degree or equivalent work experience required. • 3+ years of experience in prospect development, donor research, advancement services, or donor database management required. • Experience supporting fundraising pipelines and donor portfolios required. • Strong proficiency with CRM systems (e.g., Raiser's Edge, EveryAction, or similar) required. • Strong analytical, organizational, and communication skills required. • Experience working directly with gift officers or development leadership preferred. • Familiarity with moves management and prospect research tools preferred. • Advanced Raiser's Edge NXT experience; Blackbaud certification preferred. • Experience with online giving platforms (e.g., EveryAction) preferred. • Advanced Excel and reporting skills preferred.
MANAGEMENT
Functions as a team leader rather than a formal manager or supervisor. Provides guidance, subject-matter expertise, and cross-functional support related to prospect development and database best practices.
CONTACTS • Frequent contact with donors and contributors to the organization. • Consistent interface with Finance team. • Daily contact and interaction with Food Bank administrative staff.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.
While performing the essential functions of this position, the employee is regularly required to talk, hear, and interact without deliberate impediment (e.g., wearing or listening to headphones, etc.). The employee is often required to sit and use their hands and fingers to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb, balance, lift and/or move up to 10 pounds, and to stoop, crouch, or crawl. The vision abilities required by this job include close vision.
These physical demands are representative of the physical requirements necessary for an employee to perform the essential functions of the job successfully. Reasonable accommodation can be provided to enable people with disabilities to perform the described essential functions.
WORKING CONDITIONS • While performing the responsibilities of the job, the employee is required to work in an office setting. • Frequently, the employee will be required to drive an automobile. • The employee will be required to interact with Food Bank personnel in the warehouse(s). In doing so, the employee will occasionally be exposed to moving mechanical parts and vehicles. • The noise level in the work environment is usually quiet to moderate.
While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the described essential functions. The above statements are intended to describe the general nature of the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all essential functions and skills required of personnel so classified.
EQUAL OPPORTUNITY EMPLOYER
We are an equal opportunity employer. We do not regard race, color, religion, national origin, age, sex, pregnancy, marital status, disability, genetic information, veteran status, sexual orientation, or any protected class characteristic when seeking to hire. This practice, in addition to hiring, applies to our recruiting, training, transfers, promotions, job benefits, pay, dismissal practices, social and recreational activities, and any other term or condition of employment. We care about our employees, our candidates, and our community.
As such, please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
BENEFITS FOR YOU
We help YOU thrive. As a mission-based organization, we believe our team needs great support to help deliver on our work to Nourish People, Build Solutions, and Empower Communities. Our comprehensive benefits package includes:
Medical, Dental and Vision Plans Health Spending Accounts + Employer Contributions Flexible Spending Accounts Paid Time off: including Holidays, Personal, Vacation, and Sick Time 403(b) with 5% Match after 90 days Paid Parental Leave Employee Assistance Program 100% Employer paid STD and LTD Insurance 100% Employer paid Group Life Insurance Voluntary benefits including Accident and Critical Illness Business Travel mileage reimbursement