divh2Associate Banker/h2pBeing the next generation Associate Banker at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints. As an Associate Banker, you will play a key role in:/pulliHelping customers with their day-to-day financial needs/liliRecommending the right product that fits customers need/liliConnecting customers to Subject Matter Experts in Wealth Management, Mortgage and Commercial teams for their specialized financial needs/liliIntroducing the banks latest technology products to meet our customers expanding needs/li/ulpWe will help you grow your career at East West Bank by providing you with ongoing training to expand your business knowledge, grow your digital acumen, and build long-lasting relationships with our customers./ppResponsibilities include:/pulliDemonstrating strong customer service skills; assisting customers with financial transactions such as cash withdrawals, deposits, transfers, loan/credit card payments, wire transfers, and foreign currency exchange/liliDocumenting large deposit over Currency Transaction Reports/liliIdentifying fraudulent activity to prevent potential loss to the bank/liliEnsuring financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements/liliMaintaining strong relationships with existing customers and cultivating new customer relationships/liliCross selling and referring bank products such as (depository products, wealth management, mortgage) that fit customers needs/liliHaving strong knowledge in using digital resources and technologies to optimize clients digital banking experience/liliBeing confident in educating clients on conducting banking transactions online, via mobile app and self-service portals/liliDemonstrating the ability to learn and adapt to new processes and technology platforms quickly/liliPerforming other duties as assigned/li/ulpQualifications include:/pulliHigh school diploma or general education degree (GED) required; Bachelors degree highly preferred/lili1 year of recent customer service and cash handling experience/lili1 year of previous teller/new account experience in a banking institution preferred/liliAbility to learn products, services, and procedures quickly and accurately/liliExcellent customer service skills/liliStrong attention to details and time management skills/liliProficiency in Microsoft Word and Excel/liliFlexibility to work on weekends when needed/li/ulpCompensation: The base pay range for this position is USD $16.00/Hr. - USD $17.50/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location./p/div