Veterinary Customer Service Representative, FVRC

divh2Part-time Customer Service Representative/h2pThe Florida Veterinary Referral Center (FVRC) is growing and hiring a Part-time Customer Service Representative to join our fast-paced specialty and emergency hospital. If you thrive in a collaborative environment and take pride in exceptional client communication, wed love to meet you!/ph3Why Youll Love Working at FVRC/h3ulliStarting at $18/hour, based on experience/liliPart-time, evenings and weekends/liliShift differentials for weekends/liliNo overnight CSR shifts/liliMultiple weekday and weekend schedule options/liliSupportive, team-oriented culture with room to grow in veterinary medicine/li/ulh3About Us/h3pFVRC is a busy specialty and emergency hospital committed to delivering outstanding patient care while supporting pet owners every step of the way. As our hospital continues to expand, were growing our CSR team to better serve our communityand invest in those looking to level up their careers in vet med./ph3What Youll Do/h3ulliServe as the first point of contact for clients, setting the tone for exceptional care/liliManage a high-volume, multi-line phone system/liliCommunicate closely with medical staff to ensure seamless client experiences/liliAccurately document client and patient information in medical records/liliProcess payments, refunds, and cash handling/liliMaintain accuracy and professionalism in a fast-paced environment/liliUphold FVRCs core values, standards of care, and mission/li/ulh3What Were Looking For/h3ulli12 years of experience in a veterinary specialty, emergency, or high-volume practice/liliExcellent verbal and written communication skills/liliStrong organization and attention to detail/liliComfortable using technology and learning new systems/liliAbility to problem-solve and adapt quickly/liliA team-first mindset and commitment to exceptional client service/li/ulh3Benefits

Perks/h3ulli401(k) with company match/liliMedical, dental, and vision insurance/liliGenerous PTO/liliEmployee Assistance Program/liliFSA and life insurance/liliEmployee discounts/liliProfessional development support/liliReferral program/liliAnd more!/li/ulpLearn more: www.flvrc.com/ppNVA Compassion-First is now Ethos Veterinary Health. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulations./p/div