Sr. Sales Support Specialist - Erlanger, KY

divh2Sr. Sales Support Specialist - Erlanger, KY/h2pSr Sales Support Specialists play a vital role within our sales team, reporting to the Director of Sales Analytics. This is a mid-level position accountable for providing best-in-class customer service to accounts and supporting the sales organization through training, analytics, and process support. Ultimately, this role is to ensure that our sales team functions effectively and meets the companys and our customers objectives. Meant to help the sales team focus on selling, thereby contributing significantly to the companys revenue goals. This position is responsible for building and maintaining relationships with internal and external stakeholders, as well as for keeping processes for key sales functions, project management, account development, budgeting, and phase-in support. As the subject matter expert, this position will provide support to all Flavor locations as needed./ppKey Skills

Competencies:/pulliExcellent verbal and written communication skills/liliStrong customer interaction skills/liliInformation Seeking/liliProblem Solving/liliHighly organized and skilled at project management/liliAbility to collaborate with many different teams and personalities/liliStrong strategic, conceptual, and analytical thinking/liliDecision-making skills/liliHigh adaptability and flexibility, including the ability to manage deadline pressure, ambiguity, and change/liliEmpathetic/li/ulpDescription of Work Performed:/pulliServe as the primary point of contact to the customer, in tandem with the Global Account Manager. Coordinating as needed within the global organization to meet customer expectations./liliUtilize available systems and databases to support sales and the broader business (LEAD, BI, Salesforce, etc.)/liliParticipate in regular business reviews with account managers/liliProvide coverage for the team when traveling or out of the office/liliCoordinate and assist with sales-related activities cross-functionally/liliEngage in customer-facing meetings and events, as needed/liliProvide support and dashboarding for phase-in entry and business case reviews/liliCollect, analyze, and distill data into actionable reports and dashboards/liliAssist with onboarding and training of account managers/liliSupport the sales team and leadership in executing the budgeting process/liliAssist with sales manager inquiries into territory performance/liliAssisting with publishing monthly performance data/liliSupport of the RFI or RFP review process/liliUnderstanding of processes that take a formula from development, through pricing, and upload to the system/liliMaintains understanding of manufacturing capabilities and supply chain processes/liliActively seeks opportunities for continuous improvement and helps facilitate change/liliWorks proactively to avoid challenges/liliApproach changing, challenging situations with a focus on customer satisfaction and ADMs best interest/liliDevelops a clear understanding and working knowledge of ADM products and services/liliUnderstands and has strict adherence to corporate compliance policies

safety systems

programs/liliEnsures that individual goals are aligned with company goals/liliWorks to attain positive, cooperative relationships with internal colleagues across divisions

responsibilities/liliEffectively use communication channels for proper coordination within the office

other locations/liliPortrays a positive image of the company and self when interacting with internal and external stakeholders/liliPerform other duties as required/li/ulpRequirements:/pulliMinimum of a 2-year college degree (Associates Degree) in business management, project management, or business-related degree (i.e., economics, finance, accounting), supplemented with a minimum of four to seven (4-7) years experience in sales or project management. Equivalent combinations of education and experience will be considered./liliUnderstanding of sales performance metrics/liliAbility to develop and maintain effective working relationships with both internal

external customers./liliThe ability to hear and speak clearly; read, comprehend, and communicate orally and in writing; and to effectively communicate in person, by telephone, and in written form./liliProficient in Microsoft Office tools, including Word, Excel, and Outlook, with basic mathematics skills/liliWorking knowledge of a CRM system such as Salesforce/liliDemonstrated negotiation and interpersonal skills/liliProven ability to assess business and financial risk and exercise sound judgement in making decisions./liliThe individual must be committed to corporate ethics policies

safety programs./liliPosition requires sitting for prolonged periods, heavy phone use, and standing, bending, kneeling, and operating a keyboard./liliAbility to travel as needed within North America/li/ulpExcited about this role but dont think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings. ADM requires the successful completion of a background check./ppRef: 105161BR/ppCity: Erlanger/ppState: KY - Kentucky/ppAbout ADM/ppAt ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. Were a global leader in human and animal nutrition and the worlds premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over./ppBenefits and Perks/ppEnriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:/pulliPhysical wellness

medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable)./liliFinancial wellness

flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers compensation, legal assistance, identity theft protection./liliMental and social wellness

Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares)./li/ulpAdditional benefits include:/pulliPaid time off including paid holidays./liliAdoption assistance and paid maternity and parental leave./liliTuition assistance./liliCompany-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs./li/ulpBase pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. If hired, employees will be in an at-will position and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. The pay range for this position is expected to be between:/pp$66,600.00 - $125,600.00/p/div