divh2Call Center Representative/h2pCelebrating over 40 years as an industry leader, 24 Hour Fitness is committed to creating a healthier, happier world through fitness with over 270 clubs in 11 states nationwide. We provide a welcoming and inclusive environment, with thousands of square feet of premium strength and cardio equipment, turf zones, free weights, functional training areas, and more. Studio and cycle classes, personal training, and innovative digital and virtual offerings are all available options to keep our members minds and bodies fit. Join us in creating a healthy happier world by changing lives through fitness!/ppAs a Call Center Representative, you are responsible for making warm calls to potential customers, providing excellent customer service, and promoting our products or services. This is a great opportunity for individuals with strong communication and sales skills to thrive in a fast-paced and rewarding environment./ph3Essential Duties
Responsibilities/h3ulliMake outbound calls to potential customers using the provided lead/liliEngage customers in conversation to understand their needs and preference/liliPresent and promote our products or services over the phone/liliProvide accurate information and answer customer inquiries/liliUse effective communication and negotiation skills to close sales/liliUpdate customer records in the sales software (e.g., Salesforce)/liliMeet or exceed sales targets consistently/liliCollaborate with team members to achieve call center goals/li/ulh3Qualifications/h3pstrongRequired Knowledge, Skills
Abilities/strong/pulliExcellent communication and interpersonal skills/liliStrong sales aptitude with the ability to persuade and influence others/liliAbility to work well under pressure in a fast-paced environment/liliDetail-oriented with good organizational skills/liliHigh school diploma or equivalent/li/ulpstrongPreferred Knowledge, Skills
Abilities/strong/pulliPrior experience in the fitness or retail industry preferred./liliKnowledge of Membership System software preferred./liliPrevious experience in telemarketing, inside sales, or outbound calling is preferred/li/ulh3Physical Demands/ Environmental Conditions/h3ulliAble to work 8-hour shifts/li/ulh3Travel Requirement/h3ulliWork from central location/li/ulh3Benefits At 24/h3pIn line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups that you can connect with to participate in community events both in-person and virtually./ppstrongDisclaimer:/strong This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary./ppSalary range will vary based on geography of the applicant. Pay Range for Los Angeles, Orange County and Seattle: $27,600.00-$34,500.00 (Exempt), $13.27-$16.59 (Non-Exempt) Pay Range for Bay Area (California)
New York City (incl. New Jersey): $28,800.00-$36,000.00 (Exempt), $13.85-$17.31 (Non-Exempt) Pay Range for San Diego
Carlsbad (California) and all other locations: $25,920.00-$32,400.00 (Exempt), $12.46-$15.58 (Non-Exempt)/ppstrongFunctional Group/strong Sales/p/div
Responsibilities/h3ulliMake outbound calls to potential customers using the provided lead/liliEngage customers in conversation to understand their needs and preference/liliPresent and promote our products or services over the phone/liliProvide accurate information and answer customer inquiries/liliUse effective communication and negotiation skills to close sales/liliUpdate customer records in the sales software (e.g., Salesforce)/liliMeet or exceed sales targets consistently/liliCollaborate with team members to achieve call center goals/li/ulh3Qualifications/h3pstrongRequired Knowledge, Skills
Abilities/strong/pulliExcellent communication and interpersonal skills/liliStrong sales aptitude with the ability to persuade and influence others/liliAbility to work well under pressure in a fast-paced environment/liliDetail-oriented with good organizational skills/liliHigh school diploma or equivalent/li/ulpstrongPreferred Knowledge, Skills
Abilities/strong/pulliPrior experience in the fitness or retail industry preferred./liliKnowledge of Membership System software preferred./liliPrevious experience in telemarketing, inside sales, or outbound calling is preferred/li/ulh3Physical Demands/ Environmental Conditions/h3ulliAble to work 8-hour shifts/li/ulh3Travel Requirement/h3ulliWork from central location/li/ulh3Benefits At 24/h3pIn line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups that you can connect with to participate in community events both in-person and virtually./ppstrongDisclaimer:/strong This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary./ppSalary range will vary based on geography of the applicant. Pay Range for Los Angeles, Orange County and Seattle: $27,600.00-$34,500.00 (Exempt), $13.27-$16.59 (Non-Exempt) Pay Range for Bay Area (California)
New York City (incl. New Jersey): $28,800.00-$36,000.00 (Exempt), $13.85-$17.31 (Non-Exempt) Pay Range for San Diego
Carlsbad (California) and all other locations: $25,920.00-$32,400.00 (Exempt), $12.46-$15.58 (Non-Exempt)/ppstrongFunctional Group/strong Sales/p/div