divh2Customer Service Representative/h2pJoin a vibrant team dedicated to making every customer interaction exceptional! As a Customer Service Call Center Representative, you will be the friendly voice of our company, helping customers resolve issues, answer questions, and ensure a smooth experience with our services. Whether youre experienced or seeking to build valuable professional skills, this role in our dynamic call center is your chance to thrive and grow./ppJob Summary:/ppCustomer Service Call Center Representative/ppJob Specifications:/ppJob Type: Full-time/ppLocation: Green Bay, WI/ppPay Rate: $20/Hour/ppShift: Monday
Friday, 8:00am to 5:00PM/ppRoles and Responsibilities:/pulliHandle inbound and outbound customer calls with professionalism and empathy/liliAddress customer inquiries and resolve issues efficiently/liliDocument each customer interaction accurately in company systems/liliProvide information about products, services, or policies/liliEscalate unresolved matters to the appropriate department or supervisor/liliMeet or exceed established performance metrics for call handling and customer satisfaction/liliCollaborate with team members to improve processes and customer experiences/li/ulpQualifications
Skills:/pulliHigh school diploma or equivalent required/liliExcellent verbal and written communication skills/liliDemonstrated problem-solving abilities and attention to detail/liliStrong interpersonal skills and a customer-centric mindset/liliProficiency with basic computer applications and the ability to learn new systems quickly/liliAbility to work effectively in a fast-paced, team-oriented environment/li/ul/div
Friday, 8:00am to 5:00PM/ppRoles and Responsibilities:/pulliHandle inbound and outbound customer calls with professionalism and empathy/liliAddress customer inquiries and resolve issues efficiently/liliDocument each customer interaction accurately in company systems/liliProvide information about products, services, or policies/liliEscalate unresolved matters to the appropriate department or supervisor/liliMeet or exceed established performance metrics for call handling and customer satisfaction/liliCollaborate with team members to improve processes and customer experiences/li/ulpQualifications
Skills:/pulliHigh school diploma or equivalent required/liliExcellent verbal and written communication skills/liliDemonstrated problem-solving abilities and attention to detail/liliStrong interpersonal skills and a customer-centric mindset/liliProficiency with basic computer applications and the ability to learn new systems quickly/liliAbility to work effectively in a fast-paced, team-oriented environment/li/ul/div