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Bilingual Customer Support Representative

Kelly, Toledo, Ohio, United States, 43623

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divh2Bilingual Customer Support Representative/h2pWe at Kelly hear you, and were here for you! Were seeking a Bilingual Customer Support Representative to work at a premier client in Toledo, OH. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity./ppSalary/Pay Rate/Compensation: $20.00 per hour/ppBilingual verbal and written (English and Spanish) Required/ppOnsite in Toledo, OH. Hybrid schedule. Contract opportunity with extensions./ppWhy you should apply to be a Bilingual Customer Support Representative:/pulliCompetitive pay rate with opportunities for skill development./liliJoin a well-established, reputable company in the building materials industry./liliWork in a professional and supportive team environment./liliConsistent, onsite Monday to Friday scheduleno weekends required./li/ulpWhats a typical day as a Bilingual Customer Support Representative? Youll be:/pulliProviding quality service and support to internal and external customers via phone calls, emails, and web inquiries./liliAddressing questions regarding company products and warranties, ensuring timely and professional responses./liliEntering all inquiry details into the companys system accurately./liliOffering step-by-step instructions to customers for website navigation, warranty claims, and product information./liliAdvising customers about new products and programs to promote brand awareness and drive sales./liliFollowing up with customers as needed and maintaining high standards in call quality, customer feedback, and adherence to schedule./li/ulpThis job might be an outstanding fit if you:/pulliHave a High School diploma or equivalent (associate or bachelors degree preferred)./liliBring at least one year of experience in a customer-facing or high-volume call center environment./liliPossess excellent verbal and written communication skills, strong typing skills, and proficiency in MS Office Suite (Outlook, Word, Excel)./liliDemonstrate strong problem-solving abilities, sound business judgment, and attention to detail./liliThrive in a fast-paced, team-oriented environment and have experience managing multiple priorities./liliAre inquisitive, adaptable to change, and committed to personal accountability./li/ulpWhat happens next? Once you apply, youll proceed to next steps if your skills and experience look like a good fit. But dont worryeven if this position doesnt work out, youre still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more./ppHelping you discover whats next in your career is what were all about, so lets get to work. Apply to be a Bilingual Customer Support Representative today!/p/div