divh2About The Role/h2pSocket is looking for a Sales Engineer to support our commercial customers. In this role you will be at the nexus between our customers and our engineering, product, and design teams. Youll work cross-functionally in order to provide technical education, guidance, and support in a pre-sales capacity./ph3Responsibilities/h3ulliLead discussions and product demonstrations to showcase capabilities; address customer challenges, respond to questions, and handle objections./liliCraft technical content to guide customers in implementing specific use cases or extending our solution./liliCollaborate with account teams to understand customer requirements and translate them to Socket capabilities, emphasizing business value./liliSupport Proof of Concepts (POCs) that align with customer requirements; provide technical expertise, troubleshooting, and guidance throughout the evaluation process./liliProvide guidance on integrating solutions into the customers existing infrastructure./liliDistill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales./liliCollaborate with Customer Success to drive post-sales revenue, ensure retention, and contribute to growth./liliExecute cross-functional projects involving teams such as Engineering, Sales, and Marketing./li/ulh3What Were Looking For/h3ulli3 to 5 plus years of pre-sales experience in a Sales Engineering or Solutions Engineering role./liliHands-on experience working with enterprise customers in the security or technical SaaS space./liliAbility to multitask and efficiently handle multiple competing priorities, delegating when necessary while being highly organized, detail oriented, and demonstrating excellent time management skills./liliEmpathetic mindset for the customer and a commitment to delving deep into the challenges they present or experience./liliAbility to work cross-functionally and contribute directly to Sales, Product and Engineering teams./liliAbility and desire to learn new tools and technologies./liliFamiliarity with web APIs, SDKs, and other technical frameworks is a plus./liliExperience with open source, vulnerability management / SCA/liliMust be able to read/write basic scripts in languages Python, JS, or Golang./liliKnowledge of common source control managers such as gitlab or bitbucket./li/ulh3Nice To Haves/h3ulliCS degree or equivalent industry experience./liliHands on experience working with medium to large customers up to 1000 employees./liliRelevant security domain experience and familiarity with vulnerability management SEA tools./liliExperience with AI and Large Language Models (LLM)/li/ulpOur Interview Process:/polliPhone Screen with our Talent Team/liliVirtual f2f with the Hiring Manager/liliVirtual f2f with members of our Sales Team/liliPresentation/liliFinal call with our Founder/liliDebrief/liliReferences/liliOffer/li/olpAs we know how important clarity is when looking for a new role, weve put together a read-me about the Interview Process at Socket, should you be invited for an interview./ph3At Socket, We/h3ollistrongPursue Excellence/strong: We set ourselves apart by consistently delivering work of exceptional quality and distinction./lilistrongMove with Urgency and Focus/strong: We prioritize swift, decisive action./lilistrongThink Rigorously/strong: We care about being right and it often takes reasoning from first principles to get there. We value alternative perspectives and have constructive discussions./lilistrongTrust and Amplify/strong: We overtrust, always assume good intent, and give specific feedback to help each other improve./lilistrongFeel a Strong Sense of Ownership/strong: We wear many hats and feel a strong sense of overall ownership of the company and were non-territorial regarding our nominal domains./lilistrongAre Customer Obsessed/strong: We relentlessly prioritize the needs of our customers, striving to exceed their expectations and delight them at every interaction./li/ol/div