Service Advisor - Philpott Hyundai

divh2Service Advisor - Philpott Hyundai/h2pSonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands. At Philpott Hyundai, a Sonic Automotive family dealership, youll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc./ppCompensation (Draw / Commission): Performance-based earnings range: $40,000 to $100,000+ / year. Actual earnings depend on performance. High-performing professionals who consistently meet and exceed store and corporate goals often earn well above this range./ph3Job Description/h3pAs a Service Advisor, you will be a key member of our service team, responsible for providing outstanding customer service and ensuring the smooth operation of the service department. You will serve as the liaison between customers and our skilled technicians, ensuring that customer vehicles are properly diagnosed, serviced, and repaired in a timely manner./ph3Duties and Responsibilities/h3ulliGreet customers in a friendly and professional manner./liliListen to customers concerns and accurately document their vehicle issues./liliProvide detailed explanations of recommended services and repairs./liliCommunicate estimated costs and obtain customer approval for services./liliSchedule appointments and manage service bay availability./liliCoordinate with the service technicians to ensure timely completion of repairs./liliUpdate customers on the status of their vehicles throughout the service process./liliProvide accurate repair timelines and inform customers of any delays./liliCreate and maintain detailed service records for each customer./liliPrepare and explain invoices to customers, including a breakdown of services performed./liliProcess payments and handle any billing inquiries./liliFollow up with customers after service to ensure satisfaction and address any concerns./liliResolve customer complaints or issues promptly and professionally./liliStay informed about the latest automotive technologies and services./liliProvide customers with information about maintenance schedules and recommended services./li/ulh3Qualifications/h3ulli1+ years of experience as a Service Advisor in an automotive dealership./liliStrong communication and customer service skills./liliKnowledge of automotive systems and basic technical understanding./liliAbility to multitask and thrive in a fast-paced environment./liliExcellent organizational and time-management skills./liliFamiliarity with service department operations and procedures./liliValid drivers license and a clean driving record./liliAll applicants must be authorized to work in the USA./liliAll applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license./li/ulpPreferred Qualifications: Experience using and working with CDK./ph3Additional Information/h3ulliPerformance-based earnings range: $40,000 to $100,000+ / year./liliFULL-TIME/liliSundays Always Off/liliSaturday Availability Required/liliMedical, Dental

Vision Insurance/lili401(k) with Company Match/liliPaid Time Off that Grows with You/liliClosed on Thanksgiving

Christmas/liliEmployee Pricing on Purchases

Leases/liliFree

Discounted Gym Membership Options/liliExclusive Travel Deals on Hotels, Rentals

Airfare/liliCareer Growth in a Fortune 500 Company/liliAll your information will be kept confidential in accordance with EEO guidelines/li/ul/div