Collections Specialist
We are looking for a dedicated Collections Specialist to join our team in Utah. This is a temp to hire role, you will be responsible for managing B2B collections while maintaining attentive relationships with clients. This position requires excellent communication skills and a strong understanding of credit and billing processes. Responsibilities: Manage collection activities to ensure timely payments. Communicate effectively with clients through phone calls and email to address outstanding balances. Oversee billing and collection processes, ensuring accuracy and compliance with company policies. Perform credit evaluations to support collection efforts and minimize risk. Maintain detailed records of collection activities and provide regular reports to the management team. Collaborate with internal departments to resolve disputes and clarify payment discrepancies. Develop and implement strategies to improve collection rates and reduce overdue accounts. Handle B2B collections with attention to detail and efficiency. Ensure compliance with all relevant regulations and industry standards. Provide exceptional customer service to maintain positive relationships with clients. Requirements: Proven experience in B2B collections. Strong knowledge of credit and billing processes. Excellent communication skills, both written and verbal. Ability to manage B2B collections effectively. Proficiency in handling direct phone and email communications. Detail-oriented with strong organizational abilities. Familiarity with relevant regulations and compliance standards. Capacity to work independently and as part of a team in a fast-paced environment.
We are looking for a dedicated Collections Specialist to join our team in Utah. This is a temp to hire role, you will be responsible for managing B2B collections while maintaining attentive relationships with clients. This position requires excellent communication skills and a strong understanding of credit and billing processes. Responsibilities: Manage collection activities to ensure timely payments. Communicate effectively with clients through phone calls and email to address outstanding balances. Oversee billing and collection processes, ensuring accuracy and compliance with company policies. Perform credit evaluations to support collection efforts and minimize risk. Maintain detailed records of collection activities and provide regular reports to the management team. Collaborate with internal departments to resolve disputes and clarify payment discrepancies. Develop and implement strategies to improve collection rates and reduce overdue accounts. Handle B2B collections with attention to detail and efficiency. Ensure compliance with all relevant regulations and industry standards. Provide exceptional customer service to maintain positive relationships with clients. Requirements: Proven experience in B2B collections. Strong knowledge of credit and billing processes. Excellent communication skills, both written and verbal. Ability to manage B2B collections effectively. Proficiency in handling direct phone and email communications. Detail-oriented with strong organizational abilities. Familiarity with relevant regulations and compliance standards. Capacity to work independently and as part of a team in a fast-paced environment.