divh2Customs Brokerage Agent/h2pWere not in the shipping business; were in the information business - Peter Rose, Expeditors Founder/ppWe take care of our employees, and they take care of our customers!/ppBecome a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems./ppOur Mission/ppWe recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - theyre chances to grow, do what you love and build a career with us!/ph3Job Description/h3pstrongScope of Position:/strong/ppEnsure the proper and timely movement and clearance of freight, while providing exceptional customer service within the Customs Brokerage department./ppstrongKey Responsibilities:/strong/pulliEnsure smooth and timely shipment process flow/liliEnsure accurate and timely data entry into our operational system based on defined metrics/liliTrack and trace shipments/liliProvide proactive and clear communication to internal and external customers/liliEnsure accurate and timely client billing, including dispute resolution/liliUnderstand customer expectation to ensure all the elements of the SOP and KPIs are met/liliEnsure compliance to company policies and external regulations/liliComplete cross training in order to support team coverage/liliProfessionally represent Expeditors to our customers, service providers, and government agencies/li/ulpstrongExpectations:/strong/pulliContinually identify areas to improve efficiency/liliEmbrace and adopt technology to optimize their ability to complete their work/liliAchieve standard of 52 hours training per year, including all mandatory trainings/liliDrive and develop customer relationship in order to exceed their expectations/liliHave a sense of urgency, be willing to help by offering solutions/li/ulp***MUST BE LOCAL***/ph3Qualifications/h3ulliHave knowledge and/or prior experience of industry specific qualifications/liliEffective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results/liliPro-active, strong organizational skills/liliGood computer skills (Excel, Word, PowerPoint)/li/ulh3Additional Information/h3pstrongExpeditors offers excellent benefits/strong/pulliPaid Vacation, Holiday, Sick Time/liliHealth Plan: Medical, Prescription Drug, Dental and Vision/liliLife and Long-Term Disability Insurance/lili401(k) Retirement Savings Plan (US only)/liliEmployee Stock Purchase Plan/liliTraining and Personnel Development Program/liliExpected compensation $22.00 to $33.00 per hour./li/ulpAll your information will be kept confidential according to EEO guidelines./p/div