divh2Corporate Account Manager - SMB/h2pCrowdStrike is seeking a Corporate Account Manager - SMB to ensure that our customers are successful and thriving with our next generation endpoint technology. This is a great opportunity for those who want to cultivate and sharpen their sales skills. CrowdStrike offers a robust sales training and development program where you will learn about our industry leading product and services./ppThis is a full sales cycle role in which you will proactively advocate for the customers in the small to mid-size business segment, while focusing on high levels of adoption to ensure customer satisfaction. You will balance discovering upsell and cross-sell opportunities while partnering with our renewals team to ensure timely renewals./ppThis is a hybrid-remote role and will require you to go into the office just 1x a week at our Austin, TX for team building, unity, and collaboration./ph3What Youll Do:/h3ulliServe as the primary point of contact for clients while collaborating with various internal stakeholders to ensure the existing customer base is receiving the value they expect from their previous purchase/liliManage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature while ensuring customers renew at an escalated ARR rate./liliAchieve a quota of new sales growth within customer base./liliBe a customer advocate, driving relationships with key customers and creating new champions./liliIdentify whitespace in accounts and create value-based presentations to promote upgrades and cross-sells./liliConsult with our existing customers to recommend additional solutions from the CrowdStrike portfolio to increase ingestion./liliDevise and execute account strategies and plans to maximize account growth./liliProvide high touch customer service, including escalation and coordination of support issues as needed./liliDeliver feedback to the Product Management team on new feature requests and product enhancements from your customer base./li/ulh3What Youll Need:/h3ulli1+ years in sales development and/or 1+ years of full sales cycle experience in an account management or net new logo capacity, selling to a technical audience such as engineers, IT, security, and other related fields./liliBachelors degree is preferred/liliLight experience and/or understanding of sales qualification frameworks such as Medic, Medpicc, and/or Sandlar/liliTrack record of meeting or exceeding expectations in an individually focused, quota and/or metric carrying role./liliAbility to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements./liliStrong technical aptitude and ability to learn new concepts quickly./liliExceptional written and verbal communication skills demonstrated through email, conference calls, client visits and presentations, and internal meetings./liliHigh level of comfort handling client objections and negotiations./liliSecurity or SaaS experience is a plus./li/ulpCrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program./ppCrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions on valid job requirements./p/div