Retail Sales Associate / Customer Service

divh2Overview/h2pDo you thrive on building relationships with wonderful clients and enhancing your skills as a sales associate?/ppElements Massage Lake Oswego is a busy massage studio with an established reputation for delivering top notch massage./ppWe are looking for an engaging, fearless, outgoing personality to lead the sales and customer service of potential clients and current members. Our business is built on Elements Wellness Program sales and we reward our team when we meet our objectives./ppOur team members will earn commission for wellness plan sales and have opportunities to earn up to $300 in additional bonuses./ph3Responsibilities and Duties/h3ulliCreate an exceptional massage experience for all clients every time they enter the studio/liliInforming all clients about the benefits of the Elements Wellness Program, a no hassle membership plan/liliFollowing our proven sales process to enroll clients into the Elements Wellness Program/liliBeing the first and final face of hospitality, whether on the phone or in the studio/liliEnsuring the client appointment paperwork and payment process is brief, painless, and accurate/liliWorking as a team with our Managers and Massage Therapists to create an environment where clients are the center of the world/li/ulh3Qualifications and Skills/h3ulliAbility to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty/liliThe right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients/liliThe right candidate can turn every client interaction into a story of great customer service/liliPrior retail sales experience preferred; selling memberships or services in-person to potential clients/liliCustomer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution/liliFamiliarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs/liliDriven to create the best work environment for the employees and the best experiences for the client/li/ulh3Studio Specific Benefits/h3ulliPay $18 - $20 per hour depending on experience/liliBonuses based on membership conversions up to an additional $300 per month/liliA complimentary monthly massage at the studio/liliAdditional massages at significant discount/liliFree monthly Chiropractic visit/lili401K/li/ulpWe are open 9am - 9pm 7 days per week. At least one weekend shift is required along with flexibility to work a mixture of opening, closing, and mid shifts./ppIf working in a rewarding sales environment in a great massage studio sounds exciting, you should apply today!/ph2Legal Disclaimer/h2pEach Elements Massage studio is independently owned and operated. Franchise owners (or their designated hiring managers) are solely responsible for all employment and personnel decisions and matters regarding their independently owned and operated studios, including hiring, direction, training, supervision, discipline, discharge, compensation (e.g., wage practices and tax withholding and reporting requirements), and termination of employment. Elements Therapeutic Massage, LLC (ETM) is not involved in, and is not responsible for, employment and personnel matters and decisions made by any franchise owner. All individuals hired by franchise owners studios are their employees, not those of ETM. Benefits vary by independently owned and operated Elements Massage studios. Elements Massage and Elements Massage + design are registered trademarks owned by ETM./p/div