Logo
job logo

Member Services Rep - (Weekend)

Excel Fitness, Dallas, Texas, United States, 75201

Save Job

divh2Member Services Rep - (Weekend)/h2pJob Category: Operations/ppRequisition Number: MEMBE002951/ppPart-Time/ppOn-site/ppRate: $12 USD per hour/ppLocation: Dallas - Campbell Rd, Dallas, TX 75248, USA/ph3Description/h3pstrongDuties and Responsibilities:/strong/pulliPerform to your best abilities during your assigned work shift./liliMonitor and maintain club cleanliness and atmosphere./liliStay proficient in Planet Fitness mobile app use, content, and updates./liliEnsure that all proper training has been completed to operate safely and efficiently./liliConduct regular audits to ensure the club is presentable and holding up to Excel standard./liliPerform club walkarounds and complete assigned cleaning or associated tasks along with re-inspecting said tasks./liliUtilize point of sale for members to purchase drinks and merchandise items/liliEnsure members adhere to the companys policies and guidelines and address any infractions./liliProvide a safe and secure environment for all members./liliCommunicate with members and create a high level of customer service./liliStocking retail and janitorial items for the following shift./liliUnderstand and adhere to company standards and help resolve any day-to-day customer issues./liliAudit club inventory and communicate with GM, AM, and Shift Lead on recommendations of inventory orders./liliStaying up to date on all required certifications and training courses./liliParticipating in team meetings./liliCommunicating with, promoting, touring, and assisting prospects and potential members./liliAssisting the General Manager and Assistant Manager with club membership promotions, training, and implementation of any operational strategies./liliEnsuring the club complies with all state and federal laws and insurance requirements./liliOperating and assisting applicable members with the use of equipment, HydroMassage, Total Body Enhancement, and other amenities while making sure all applicable processes and procedures are adhered to./liliAssist GM and represent our company at community events and other outreach activities./li/ulpstrongQualifications:/strong/pulliMust be at least 16 years of age./liliTeam member will become CPR and AED Certified, if not already./liliMust be comfortable standing for long periods of time./liliGreat communication skills with internal and external customers./liliMust be team-oriented, motivated, and well-organized./liliAbility to think critically and evaluate solutions to problems proactively./liliProficient ability in Microsoft Office and using a computer./liliFamiliar with Excels mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements./li/ulpstrongSupervisory Responsibility:/strong This position has no supervisory responsibilities./ppstrongWork Environment:/strong This job operates in a fitness club environment and routinely uses standard office equipment such as computers, printers, and phones, as well as standard custodial equipment such as cleaning chemicals, floor scrubbers and vacuums. The noise level in the club environment may be loud on a regular basis regular basis./ppstrongPhysical Demands:/strong The physical demands described here are representative of those that a Team Player must meet to successfully perform the essential functions of this job./pulliRegularly required to talk or hear./liliFrequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms./liliOccasionally required to sit, climb, balance, stoop, kneel, crouch or crawl./liliMust frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds./liliSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus./li/ulpstrongPosition Type/Expected Hours of Work:/strong This will be a part-time, nonexempt position. A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA./ppScheduled work hours per week may be between 1-29 hours, dependent on business needs. This position may work outside of normal business hours to include evenings and weekends as needed. These hours are subject to change at any time dependent on business needs./ppstrongTravel: /strong0% travel is expected for this position./ppstrongEEO Statement:/strong Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices./p/div