divh2Member Service Rep: Sub/h2pJob Category: Operations/ppRequisition Number: SUB00003321/ppPart-Time/ppOn-site/ppRate: $12 USD per hour to $15 USD/ppLocation: Frisco, TX 75034, USA/ppThe estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons./ph2Job Details/h2h3Description/h3pstrongDuties and Responsibilities:/strong/pulliSubmit a Sub Availability Form upon hire and complete a new form at least seven (7) days in advance if their availability changes./liliMust maintain reasonable communication with club management and reply within 24 hours to accept or deny a work shift offered./liliPerform to your best abilities during your assigned work shift./liliMonitor and maintain club cleanliness and atmosphere./liliStay proficient in Planet Fitness mobile app use, content, and updates./liliEnsure that all proper training has been completed to operate safely and efficiently./liliConduct regular audits to ensure the club is presentable and hold up to Excel standards./liliPerform club walkarounds and complete assigned cleaning or associated tasks along with re-inspecting said tasks./liliAudit and balance cash drawers daily./liliProperly input and update prospective and current member information into tablets and point of sale./liliEnsure members adhere to the companys policies and guidelines and address any infractions./liliProvide a safe and secure environment for all members./liliCommunicate with members and create a high level of member service./liliStock retail and janitorial items for the following shift./liliUnderstand and adhere to company standards and help resolve any day-to-day member issues./liliAudit club inventory and communicate with GM, AM, and Shift Lead on recommendations of inventory orders./liliStay up to date on all required certifications and training courses./liliParticipate in team meetings./liliCommunicate with, promote, tour, and assist prospects and potential members./liliAssist the GM and AM with club membership promotions, training, and implementation of any operational strategies./liliEnsure the club complies with all state and federal laws and insurance requirements./liliOperate and assist applicable members with the use of equipment, tanning, HydroMassage, Total Body Enhancement, and other amenities while making sure all applicable processes and procedures are adhered to./liliAssist GM and represent our company at community events and other outreach activities./li/ulpstrongQualifications:/strong/pulliMust be at least 18 years of age./liliHigh School Diploma or equivalent required./liliCPR Certification and AED Certification are required before working alone. Uncertified Team Players will be given the opportunity to complete CPR/AED training within the first 30 days of their employment./liliMust be comfortable standing for long periods of time./liliGreat communication skills with internal and external customers./liliMust be team-oriented, motivated, and well-organized./liliAbility to think critically and evaluate solutions to problems proactively./liliProficient ability in Microsoft Office and using a computer./liliMust have the ability to handle sensitive and confidential information./liliFamiliar with Excels mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements./li/ulpstrongSupervisory Responsibility:/strong This position has no supervisory responsibilities./ppstrongWork Environment:/strong This job operates in a fitness club environment and routinely uses standard office equipment such as computers, printers, and phones, as well as standard custodial equipment such as cleaning chemicals, floor scrubbers, and vacuums. The noise level in the club environment may be loud on a regular basis./ppstrongPhysical Demands:/strong The physical demands described here are representative of those that a Team Player must meet to successfully perform the essential functions of this job./pulliRegularly required to talk or hear./liliFrequently required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms./liliOccasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl./liliMust frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds./liliSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus./li/ulpstrongPosition Type/Expected Hours of Work:/strong This is a part-time, nonexempt position. A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA./ppSub Team Players do not have a set schedule but are assigned work shifts based on availability and business needs. Any scheduled work hours will be set during normal club hours of operation. This position may work outside of regularly scheduled shift hours to include mornings, evenings, weekends, and overnight as required. Work hours are subject to change at any time depending on business needs./ppSubs must work no less than 4 hours per month and no more than 20 hours per week. Employment may be terminated if the Sub (1) has not met the minimum schedule requirements, (2) has not actively worked within the last 60 calendar days, or (3) has declined three (3) consecutive work shifts that they indicated they would be available to work on their Sub Availability Form./ppstrongTravel:/strong 0% travel is expected for this position./ppstrongEEO Statement:/strong Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices./p/div