
Account Manager - Vehicle Interior Comfort Systems
Nidec, Troy, Michigan, United States, 48083
divh2Account Manager/h2pWe begin with dreams. Dreams drive our motivation. Dreams are our future. The worlds dreams, peoples dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality./ppAll for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the worlds and peoples tomorrows; the worlds first, the worlds best technologies and products; we will continue our part in creating a better society./ppstrongJob Summary:/strong The Account Manager is the main contact for communication between Nidec Automotive Motor Americas and key customer accounts. The Account Managers primary responsibility is to secure new business while maintaining and expanding current business with the key customer accounts. Additionally, the Account Manager uses the technical knowledge of product offerings to support and build Nidec sales./ppstrongPrimary Job Responsibilities:/strong/pulliFind new opportunities to grow and expand business for companywide future growth./liliIdentify target customers and prepare sales strategy to achieve the sales target./liliIdentify product segments to target specific customers./liliCollect market/competitor information and provide feedback to Sales Department Head and/or Sales Director to collaborate on sales strategy./liliSeek and secure new business opportunities with key customer accounts./liliMaintain and expand existing business with customer accounts./liliLiaison between customer demands and plant demands./liliManage sales forecasts and resolve commercial issues with key customer accounts./liliResolve all issues to the complete satisfaction of the customer and Nidec./liliCreate a database of customer knowledge that will help Nidec build a sales strategy to meet current and future customer needs./liliWork closely with RD/AE on promotion of products to existing and/or potential new customers, elaborate technical proposals / technical review discussions, and related activities that Sales and RD should pursue together in order to grow the business./liliWork directly as GKAM/LKAM (Global Key Account Manager and Local Key Account Manager) and customer contact, and provide detailed feedback into Nidec organization from customers./liliTravel to manufacturing location globally with customers to support future launches and current production issues./liliLead all business activities and understand all customer requirements, including commercial, engineering, prototype, quality and production requirements./liliProcess orders, manufacturing requests, order purchase products and delivery date management./liliWith the responsibility of GKAM/LKAM: Act as the voice of the customer within the organization to ensure that the customers requirements are met and exceeded./liliWork with the other regions GKAM/LKAM and AMEC HQ Sales to enhance the global Nidec sales./liliManage customer sales with from conception phase through the end of service obligations./liliEnsure that customer long and short term expectations are met./liliFocus on program tracking, profit improvement and customer satisfaction throughout the life of the projects./liliTrack customer Key Performance Indicators including revenue and profitability improvements to meet NAMA sales short and long term sales plan as well as personal goals./liliUse internal reporting system to track sales growth, opportunities, product performance and value per customer./liliUpdate short and long term sales plan by reflecting KPI tracking result with Head of Sales and/or Sales Director./liliManage pricing policies./liliCreate a sales plan and monitor results (revenue for monthly/quarterly/fiscal year)./liliWork with customer and internal departments for collection issues./li/ulpstrongWork Experience:/strong/pulliMinimum of 5 years in Automotive industry dealing with major OEMs or Tier1 suppliers as sales(Account Manager) or Sales Engineer./liliProgram Management experience is preferred (PMI certification is a plus)./liliProduct knowledge of motors and experience is preferred./li/ulpstrongEqual Employment Opportunity and Affirmative Action at Nidec/strong Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law./ppNidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team./p/div